Can I get a COVID-19 test at home?

Coronavirus testing can now be provided to people with disability in their own homes. This is called the Call-to-Test service, and is available to:

  • people with an injury, chronic health issue, or frailty affecting mobility
  • people with moderate to severe physical or psychosocial disability
  • people with moderate to severe mental health or behavioural issues not otherwise classified as a psychosocial disability
  • carers for a person with moderate to severe disability

To access this service TAC clients can call the Victorian COVID-19 Hotline on 1800 675 398 and select option 9. A GP referral is required. If you do not have a regular GP, the Hotline will arrange a telehealth consultation for the caller.

Can I get a free reusable face mask?

In some circumstances. The TAC is not providing clients with face masks due to COVID-19. However, the Department of Health and Human Services has announced it will be distributing reusable face masks to vulnerable Victorians. Please see the Who can get a free face mask in Victoria factsheet on the DHHS website to learn more about who can access the masks, when the masks will be available and what types of masks will be distributed.

If I am a person with disability, how can I plan for an emergency?

It is important to plan for emergencies well in advance. Collaborating 4 Inclusion has a range of emergency planning tools designed by people with disability for people with disability. The TAC encourages you to make emergency plans in collaboration with your family, friends and/or care team so you are prepared in case an emergency occurs.

Where can I find information for people with a disability about COVID-19?

The Australian Government Department of Health has created a webpage with comprehensive information regarding COVID-19 advice for people with disability. This includes information regarding how people with disability can help protect themselves against COVID-19 and how to access services they may require.

The Australian Government Department of Social Services has setup the Disability Information Helpline to support people with disability, their families and carers during COVID-19. It provides information and referrals as well as easy to read resources about coronavirus. You can call the Disability Information Helpline on 1800 643 787 Monday to Friday 8am to 8pm and Saturday and Sunday 9am to 7pm (AEST).

Easy read versions of official government coronavirus resources are available on the Information Access Group website.

The Information Access Group has also produced an easy read magazine with information and tips for people with disability at home.

Can I request just one attendant care worker, even if that means the worker is required to do overtime?

It is best to discuss this with your attendant care provider and make plans with them. Providers need to consider their occupational health and safety requirements and impact on staff.