- What to expect
- What the TAC pays for
- Claiming expenses
- Managing your injuries
- Returning to work
- Information for parents
- Information for people with disabilities
- Client Newsletters
- Forms and brochures - Clients
- Client Zone
- Freedom of Information - Guiding Principles
- Information for TAC clients living in bushfire risk areas
- Your privacy and the TAC
- Fraud and Compliance
- Compliments and Complaints
What the TAC pays for
The Transport Accident Act 1986 sets out what the TAC can pay for.
The TAC will pay the reasonable costs of medical treatment, rehabilitation services, disability services, income assistance, travel and household support services that you may need as a result of your injuries from a transport accident.
The needs of every person are different, and the TAC looks at each case individually when determining what to pay. Whether a service is reasonable or not depends, in part, on whether the treatment or service is contributing to your recovery.
Recovering from an accident can be a challenging and emotional time. The most important person for a successful recovery is you. The TAC is here to support you in achieving your goal of recovering and moving on with your life.
The TAC’s commitment TO you
The TAC will deliver your entitlements as quickly and efficiently as possible. It relies on you to provide information quickly, so it can make decisions about your claim. For more information about the TAC’s commitment to you, please visit our service charter here.
You will be advised of any decisions relating to your claim and how you can have that decision reviewed.
You should keep the TAC informed of any changes in your circumstances, for example, if you change your address.