This page lists the different types of treatment and support the TAC pays for and information about how to make a claim for them.
A list of the most recently updated policies is available here.
There are payment limits for most services. Where payment limits apply you can check the amount the TAC will pay by opening the 'Payment limits' tab.
TAC benefits are indexed on 1 July each year. A list of indexed benefits is available here.
Ambulance, hospital and nursing
Treatment and support for severely injured clients or clients with disability
Attendance Services for Accidents on or before 31 December 2004
Client Independence Skills Service (CISS)
Community Neurobehavioural Service policy
External Prostheses and Orthoses
Framework Occupational Therapy
Guide Dogs and Assistance Dogs
Intensive Outreach Service policy
Multiple and Complex Needs Initiative (MACNI) policy
Supported Accommodation Services
Vehicle Modifications or Contribution Towards the Purchase Cost of a Vehicle
Rehabilitation services
Early Intervention Physiotherapy Framework
Framework Occupational Therapy
Network Pain Management Programs and Pain Management Services
Neurobehavioural Rehabilitation Services
Private Health Insurance - Reimbursement of Expenses
Special Education Consultant Services
Medical services
Autologous Blood Testing for Surgical Procedures
Botulinum Toxin (Botox/Dysport)
Combination of compensable and non-compensable treatment
Concurrent Physical Treatment by Health Care Providers
Early Intervention Physiotherapy Framework
Framework Occupational Therapy
Independent Medical Examination requested by the TAC only (non joint)
Laser Resurfacing (CO2 Laser Procedure)
Non-Established, New or Emerging Treatments and Services (NeNETS) policy
Private Health Insurance - Reimbursement of Expenses
Radiofrequency Denervation (RFD)
Special Food and Special Food Formula
Therapy services
Household and community support services
Child Care Services for Accidents on or after 1 January 2005 policy
Domestic Services for Accidents on or before 31 December 2004
Financial intermediary services
Home Services for Accidents on or after 1 January 2005
Post Acute Support for Accidents on or after 1 January 2005 policy
Post Hospital Support Payments
Medication and equipment
Erectile Dysfunction Medication
Hire Charges (Surgical Equipment)
Pharmacy (Chemist Medications) policy
Sedatives (including Hypnotics and Anti-anxiety Medications) policy
Special Food and Special Food Formula
Topical Non-Steroidal Anti-Inflammatory Drugs (Gels, Creams and Sprays)
Treatment of Transport Accident Injuries with Drugs of Dependence
Travel
Expenses when attending medical/impairment examinations policy
Overseas travel to attend medical examinations in Australia policy
Repatriation (the returning home) of Injured Overseas Visitors
Travel Allowance Agreements for Clients with a Severe Injury
Travel and accommodation expenses
Travel to Pre-Vocational or Vocational Training Programs
Travel to School and Higher Education Expenses
Visiting Expenses for the Members of the Immediate Family of an Injured Client Admitted to Hospital
Visiting Expenses for the Parent(s) of an Injured Dependent Child admitted to Hospital
A
Accidents before 1 September 2003
Accidents between 1 September 2003 and 15 December 2004
Accidents on or after 16 December 2004
Attendance Services for Accidents on or before 31 December 2004
Autologous Blood Testing for Surgical Procedures
B
Benefit and Support Service Assessments
Botulinum Toxin (Botox/Dysport)
Breast Implant Replacement Surgery
Burial or Cremation Expenses (applies to accidents before 20 November 2013)
C
Child Care Services for Accidents on or after 1 January 2005 policy
Claims for Compensation - TAC Response Time
Claims from Country Fire Authority (CFA) Volunteers
Client Independence Skills Service (CISS)
Clients turning 18 years of age
Clients with a 28 or a 29 percent Impairment
Clients with a 48 Percent or a 49 Percent Impairment policy
Combination of compensable and non-compensable treatment
Community Neurobehavioural Service policy
Concurrent Physical Treatment by Health Care Providers
D
Domestic Services for Accidents on or before 31 December 2004
E
Early Intervention Physiotherapy Framework
Erectile Dysfunction Medication
Expenses when attending medical/impairment examinations policy
External Prostheses and Orthoses
F
Financial intermediary services
Framework Occupational Therapy
Funeral Expenses policy (applies to accidents on or after 20 November 2013)
G
Guide Dogs and Assistance Dogs
H
Hire Charges (Surgical Equipment)
Home Services for Accidents on or after 1 January 2005
I
Implantable Therapy for Neurological Disorders (ITND)
Indemnity provided by the transport accident charge
Independent Medical Examination requested by the TAC only (non joint)
Infusion Therapy for Pain Management
Injuries sustained after the transport accident
Intensive Outreach Service policy
Interstate (non-Victorian) Accidents
Issues affecting impairment benefits
J
Joint Medical Examination policy
K
L
Laser Resurfacing (CO2 Laser Procedure)
Loss of Earnings Capacity (LOEC) benefits
M
Making a Claim for Compensation
Mental Health (Psychology and Neuropsychology) policy
Multiple accidents before 16 December 2004
Multiple accidents before and after 16 December 2004
Multiple and Complex Needs Initiative (MACNI) policy
N
Network Occupational Therapy Services
Network Pain Management Programs and Pain Management Services
Neurobehavioural Rehabilitation Services
Non-Established, New or Emerging Treatments and Services (NeNETS) policy
O
Osteogenic Protein Device (also referred to as OP-1 or BMP-7)
Overseas travel to attend medical examinations in Australia policy
P
Pharmacy (Chemist Medications) policy
Post Acute Support for Accidents on or after 1 January 2005 policy
Post Hospital Support Payments
Private Health Insurance - Reimbursement of Expenses
R
Radiofrequency Denervation (RFD)
Repatriation (the returning home) of Injured Overseas Visitors
Road accident rescue services (RAR)
S
Safety Net Income Benefit (SNIB)
Sedatives (including Hypnotics and Anti-anxiety Medications) policy
Serious Injury applications for mental injury claims
Six Year Time Limit for Applying for an Impairment Benefit
Special Education Consultant Services
Special Food and Special Food Formula
Supported Accommodation Services
Surgically Implanted Prostheses
T
TAC Electronic Communication Policy and Guidelines
Taxation of No fault Compensation
Time Limit to Apply for the Payment of Medical and Like Expenses
Topical Non-Steroidal Anti-Inflammatory Drugs (Gels, Creams and Sprays)
Transport accidents and accidents arising out of the use of vehicles
Travel Allowance Agreements for Clients with a Severe Injury
Travel and accommodation expenses
Travel to Pre-Vocational or Vocational Training Programs
Travel to School and Higher Education Expenses
Treating Health Practitioner (Medical) Reports not requested by the TAC
Treating Health Practitioner (Medical) Reports requested by the TAC
Treatment of Transport Accident Injuries with Drugs of Dependence
U
Uninsured and Unregistered Vehicles - Accidents on Private Land
V
Vehicle Modifications or Contribution Towards the Purchase Cost of a Vehicle
Visiting Expenses for the Members of the Immediate Family of an Injured Client Admitted to Hospital
Visiting Expenses for the Parent(s) of an Injured Dependent Child admitted to Hospital
Vitamins, Minerals and Complementary Medications
Vocational Retraining and Pre-Vocational Training
W
Weight Loss Treatment and Services
WorkCover - transport accidents and accidents arising out of the use of vehicle claims
Search for policy information for health & support services
In most cases there is a maximum amount the TAC can pay for a treatment or support service. If your provider charges more than this amount, you will need to pay the difference. This is known as "paying the gap".
Click a treatment or support service below to see the payment limits for it.
A
B
Burial or Cremation Expenses (applies to accidents before 20 November 2013)
C
Chinese Medicine Practitioners (Acupuncture)
Client Independence Skills Service
Community Access Providers (Non Panel)
D
Driving Assessment (Instructor)
E
Early Intervention Physiotherapy Framework Services
Examination Fees - Neuropsychologists Medical Reports
Examination Fees - Occupational Therapists Medical Reports
Examination Fees - Physiotherapists, Chiropractors and Osteopaths Medical Reports
Examination Fees - Speech Therapist Medical Reports
F
Financial Intermediary Services for IF Clients
Framework Occupational Therapy Services
Funeral Expenses (applies to accidents on or after 20 November 2013)
H
Home Service (Non Preferred Providers)
Home Service (Preferred Providers)
I
J
Joint Medical Examination and Reports
M
Medical Reports (Non TAC Requested) - Impairment Examinations and Reports
Medical Reports (Non TAC Requested) - Independent Examinations and Reports
Medical Reports (Non TAC Requested) - Treating Medical Practitioner Reports
Medical Reports (TAC Requested) - Impairment and Serious Injury Examinations and Reports
Medical Reports (TAC Requested) - Independent Examinations and Reports
Medical Reports (TAC Requested) - Treating Medical Practitioner Reports
Medical Services - General Practitioner Return to Work Activities
Medical Services Reimbursement Rates
N
O
Orientation and Mobility Services
P
Physiotherapy Services (Private)
Private hospital (non-arrangement) services
Private Vehicle Travel Reimbursement (for clients)
Prosthetic and Orthotic Services
