Recently Updated Policies

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Updated on Link to new / modified page Summary of key changes
24 May 2016Hospitals - Private

Some additional fees information has been added to the Hospital in the Home section.

16 May 2016Medical Practitioners

This policy has been updated to include information on Return to Work Case Conferencing.

21 Apr 2016Serious Injury applications for mental injury claims

This policy has been updated as the result of the recent repeal of the 2013 legislative amendments relating to mental injury.

21 Apr 2016Claims for Common Law Damages

This policy has been updated as the result of the recent repeal of the 2013 legislative amendment which limits the TAC's liability to pay common law damages to people who suffered mental injury or nervous shock as a result of an injured person's own negligence or if they were attempting to commit suicide.

23 Feb 2016Travel and accommodation expenses

The policy has been updated with information which confirms that the benefits and concessions payable under the Multi-Purpose Taxi Program cannot be claimed for taxi travel that the TAC is liable to pay for, including the "lifting fee".  Taxi drivers may turn their meter on while loading/unloading passengers instead.

18 Jan 2016Attendance Services for Accidents on or before 31 December 2004

This policy has been reviewed and restructured.

18 Jan 2016Repatriation (the returning home) of Injured Overseas Visitors

This policy has been reviewed and restructured.

22 Dec 2015Equipment policy

The information about paying for standard off the shelf footwear under certain circumstances has been updated.

22 Sep 2015Overseas travel to attend medical examinations in Australia policy

This new policy details the circumstances when the TAC will pay to fly a client from Overseas to Australia to be medically examined.

15 Sep 2015Pharmacy (Chemist Medications) policy

When a pharmacist is supplying multiple units of a product, the wholesale cost for mark-up purposes will be the total cost of quantity supplied.

26 Aug 2015Household Help policy

In certain situations, the TAC can pay for the home delivery of a client's groceries/shopping from a Coles or Woolworths supermarket.

26 Aug 2015Post Acute Support for Accidents on or after 1 January 2005 policy

In certain situations, the TAC can pay for the home delivery of a client's groceries/shopping from a Coles or Woolworths supermarket.

26 Aug 2015Home Services for Accidents on or after 1 January 2005

In certain situations, the TAC can pay for the home delivery of a client's groceries/shopping from a Coles or Woolworths supermarket.

26 Aug 2015Domestic Services for Accidents on or before 31 December 2004

In certain situations, the TAC can pay for the home delivery of a client's groceries/shopping from a Coles or Woolworths supermarket.

06 Aug 2015Radiofrequency Denervation (RFD)

The radiofrequency denervation (RFD) policy has been reviewed and updated.