Recently Updated Policies

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Updated on Link to new / modified page Summary of key changes
15 Jul 2016Visiting Expenses for the Members of the Immediate Family of an Injured Client Admitted to Hospital

The policy has been updated with information which confirms that the TAC is unable to pay for travel by UberX or any other commercial passenger vehicle which was driven by a person who does not hold the appropriate accreditation with the Victorian Taxi Services Commission (or an Interstate taxi regulator).

However, clients who have used UberX or other ride share services for TAC related travel before 15 July 2016 are encouraged to contact the TAC on 1300 654 329.

15 Jul 2016Visiting Expenses for the Parent(s) of an Injured Dependent Child admitted to Hospital

The policy has been updated with information which confirms that the TAC is unable to pay for travel by UberX or any other commercial passenger vehicle which was driven by a person who does not hold the appropriate accreditation with the Victorian Taxi Services Commission (or an Interstate taxi regulator).

However, clients or families who have used UberX or other ride share services for TAC related travel before 15 July 2016 are encouraged to contact the TAC on 1300 654 329.

15 Jul 2016Travel and accommodation expenses

The policy has been updated with information which confirms that the TAC is unable to pay for travel by UberX or any other commercial passenger vehicle which was driven by a person who does not hold the appropriate accreditation with the Victorian Taxi Services Commission (or an Interstate taxi regulator).

However, clients who have used UberX or other ride share services for TAC related travel before 15 July 2016 are encouraged to contact the TAC on 1300 654 329.

15 Jul 2016Travel to School and Higher Education Expenses

The policy has been updated with information which confirms that the TAC is unable to pay for travel by UberX or any other commercial passenger vehicle which was driven by a person who does not hold the appropriate accreditation with the Victorian Taxi Services Commission (or an Interstate taxi regulator).

However, clients who have used UberX or other ride share services for TAC related travel before 15 July 2016 are encouraged to contact the TAC on 1300 654 329.

15 Jul 2016Travel to Work Benefit policy

The policy has been updated with information which confirms that the TAC is unable to pay for travel by UberX or any other commercial passenger vehicle which was driven by a person who does not hold the appropriate accreditation with the Victorian Taxi Services Commission (or an Interstate taxi regulator).

However, clients who have used UberX or other ride share services for TAC related travel before 15 July 2016 are encouraged to contact the TAC on 1300 654 329.

11 Jul 2016Reviewing a TAC decision

The information on the cost to lodge an application for review with VCAT has been updated to be line with the Tribunal's new fee structure.

24 May 2016Hospitals - Private

Some additional fees information has been added to the Hospital in the Home section.

16 May 2016Medical Practitioners

This policy has been updated to include information on Return to Work Case Conferencing.

21 Apr 2016Claims for Common Law Damages

This policy has been updated as the result of the recent repeal of the 2013 legislative amendment which limits the TAC's liability to pay common law damages to people who suffered mental injury or nervous shock as a result of an injured person's own negligence or if they were attempting to commit suicide.

21 Apr 2016Serious Injury applications for mental injury claims

This policy has been updated as the result of the recent repeal of the 2013 legislative amendments relating to mental injury.

18 Jan 2016Repatriation (the returning home) of Injured Overseas Visitors

This policy has been reviewed and restructured.

18 Jan 2016Attendance Services for Accidents on or before 31 December 2004

This policy has been reviewed and restructured.

22 Dec 2015Equipment policy

The information about paying for standard off the shelf footwear under certain circumstances has been updated.

22 Sep 2015Overseas travel to attend medical examinations in Australia policy

This new policy details the circumstances when the TAC will pay to fly a client from Overseas to Australia to be medically examined.

15 Sep 2015Pharmacy (Chemist Medications) policy

When a pharmacist is supplying multiple units of a product, the wholesale cost for mark-up purposes will be the total cost of quantity supplied.