Policies that relate to you
Other policies you may use
- Attendant Care - Overseas
- Attendant Care policy
- Domestic Services for Accidents on or before 31 December 2004
- Driving Programs
- Exercise Physiology
- External Prostheses and Orthoses
- Guide Dogs and Assistance Dogs
- Home Modifications
- Home Services for Accidents on or after 1 January 2005
- Neurobehavioural Rehabilitation Services
- Return to Work Programs
- Vehicle Modifications or Contribution Towards the Purchase Cost of a Vehicle
Fees
How to invoice the TAC
When invoicing for services provided to a TAC client, it's important to include the below information. This will help ensure prompt and accurate payment.
Invoicing information required
Payee details
- Group/company/agency
- TAC payee number (this will be advised once the TAC has received your initial invoice for services. This number will then be required for future invoicing)
- Payee billing address
- Payee practice/clinic address - if different to your billing address
Client/Patient details
- Family name and given name/s
- Patient's TAC claim number for example 04/12345. If this is unknown, please use your patients date of birth and date of the transport accident
Service details
- Name of health professional /service provider
- Date of service
- Time of service if more than one service was provided on the same day
- TAC item number and description - as per the TAC fee schedule
- Duration of each service
- Itemised fee for each service
- Service location - if different to the practice/ clinic address
- Total charge for invoiced items
- Services which are subject to GST must be submitted on a GST compliant invoice
If you require multiple providers on the one invoice you must be clearly identify the service listed under each health professional/service provider.
You can also use this invoice template XLS, 0.03MB to assist you in preparing your invoices.
Submitting your invoice
Please send an original copy of your invoice to the below address. Please note duplicate accounts, such as statements, photocopies or facsimiles will not be processed for payment.
Transport Accident Commission (TAC)
GPO Box 2751
MELBOURNE VIC 3001
Payment of invoices
Electronic Funds Transfer (EFT) is our preferred method of payment. Please complete the EFT/ Direct Deposit Authority form to help ensure the prompt payment of invoices.
Additional information required for:
Common Law, VCAT, s.93 and recoveries. Please refer to the TAC's letter of instruction for this information.
If you have further invoicing or payment queries please contact us.
Certificate of Capacity
The Certificate of Capacity form is for authorised providers to provide information about their TAC patient's transport accident conditions and to assess and certify their capacity for work as a result of these injuries.
Information you provide on a TAC certificate of capacity helps us make claim decisions to better support your patient's independence, recovery and return to work. When you accurately complete a certificate of capacity you provide critical information about your patient's injuries and their capacity for work and help to facilitate better outcomes for your patient.
Download the Certificate of Capacity form.
Or find out more about completing the Certificate of Capacity here.
Clinical resources
Additional clinical resources when treating your patient are also available.
Attendant Care Clinical Reasoning Pathway PDF, 0.1MB
Attendant Care Clinical Reasoning Pathway (Print Version) PDF, 0.11MB
The purpose of this pathway is to guide Occupational Therapists through the clinical reasoning process required to complete an FunctionaI Independence Assessment or Functional Independence Review.
Equipment
Refer to the Equipment List when recommending equipment for your patient
Forms and brochures
Additional forms and brochures when treating your patient are also available.
This form is to be completed by occupational therapists when requested by the TAC to review the functional capacity (i.e. physical, cognitive and emotional functioning as well as communication skills) of nominated clients and evaluating their progress towards increased independence.
Functional Independence Review: Supported Accommodation form (for Provider use only) Summary:
This form is to be completed by occupational therapists when requested by the TAC to review the functional capacity (i.e. physical, cognitive and emotional functions as well as communication skills) of clients living in supported accommodation and evaluating their progress towards increased independence.
Australian Holiday Support Request form (for Provider use only) Summary:
This form is for completion by TAC clients (and their parent/guardian where appropriate), occupational therapists and community access planners to identify domestic (i.e. within Australia) holiday interests and to request TAC-funded support.
Functional Independence Assessment: Accommodation and Allied Health Service Recommended form (for Provider use only) Summary:
This form is to be completed by the TAC'client's occupational therapist in consultation with other treating therapists and their Early Support Coordinator in preparation for leaving hospital. To ensure the client makes a smooth transition from hospital to the community, the assessment considers the most suitable accommodation as well as the allied health/therapy services they will need. The separate 'notes' document in this section provides additional instructions and clarification to help complete the form.
Functional Independence Assessment: Attendant Care and Allied Health Service Recommendations form (for Provider use only) Summary:
This form is to be completed by the TAC client's occupational therapist in consultation with other treating therapists and their Early Support Coordinator in preparation for leaving hospital. To ensure the client makes a smooth transition from hospital to the community, the assessment considers the attendant care and allied health/therapy services they will need. The separate 'notes' document in this section provides additional instructions and clarification to help complete the form.
Home modifications assessment form (for Provider use only) Summary:
This comprehensive form is for completion by occupational therapists (OTs) providing assessment services for clients who are applying for TAC-funded home modifications to ensure safety and accessibility.
Please note, there are seperate forms for Hospital based OTs and for Community based OTs.
Occupational Therapy: Functional Independence Review form (for Provider use only) Summary:
This form is to be completed by occupational therapists when requested by the TAC to review the functional capacity (i.e. physical, cognitive and emotional functioning as well as communication skills) of nominated clients and evaluating their progress towards increased independence.
Occupational Therapy: Home services needs assessment report form (for Provider use only) Summary:
This form is to be completed by occupational therapists assessing the functional capacity and needs of clients seeking TAC-funded homes services because they're unable to perform their usual household responsibilities due to their accident injuries.
Occupational Therapy: Home services needs assessment referral form (for Provider use only) Summary:
This form is to be used when requesting an assessment by an occupational therapist regarding the home services support needs of TAC clients who are unable to perform their usual duties around the household due to their accident injuries.
Occupational Therapy: Home services needs review report form (for Provider use only) Summary:
This form is to be completed by occupational therapists reviewing the functional capacity and needs of clients currently receiving TAC-funded homes services and evaluating their progress towards independence. The assessment also takes into account feedback form the client's General Practitioner and other relevant treaters.
Occupational Therapy services plan (for Provider use only) Summary:
This form is to be completed by occupational therapists to gain approval from the TAC to fund treatment of patients who have been injured in transport accidents. Approval needs to be obtained from the TAC prior to services being provided. The service plan also needs to be discussed with the client before he/she signs it.
Occupational Therapy: Supported Accommodation Functional Independence Review form (for Provider use only) Summary:
This form is to be completed by occupational therapists when requested by the TAC to review the functional capacity (i.e. physical, cognitive and emotional functions as well as communication skills) of clients living in supported accommodation and evaluating their progress towards increased independence.
Overseas Attendant Care Request form (for Provider use only) Summary:
This form is for completion by occupational therapists and community access planners in consultation with TAC clients (and their parent/guardian where appropriate), to identify overseas holiday interests and to request TAC-funded support.
Transport needs assessment form (for Provider use only) Summary:
This form is used to assess the transport needs of TAC clients as a result of their accident injuries. It considers the client's transport requirements in relation to travelling to work, school, treatment/rehabilitation, recreational activities and day-to-day tasks (e.g. shopping, banking) as well as providing recommendations for how the TAC can assist.
Vehicle needs and modifications assessment form (for Provider use only) Summary:
This form is used for assessing applications for TAC-funded vehicle modifications to ensure the safety, accessibility and independence of clients as drivers or passengers. It looks at the person's transport needs as well as whether their current/pre-accident vehicle is suitable for modification and, where relevant, has the capacity to fit a wheelchair.
Independence Plan - Information for providers Summary:
This brochure introduces TAC's new way of working with providers to support seriously injured clients, known as Independence. Independence aims to improve client outcomes and better align service delivery with evolving community expectations regarding supporting people with serious injuries.
On-call service - Information for treating health professionals Summary:
This is the information sheet for treating health professionals about the on-call service which is an expansion of the current suite of attendant care services. This service is aimed at clients who require low-level support but do not require a person to be present in their home or for sleepovers. The service is a collaborative service between a monitoring service and an attendant care call-out service.