Disability Services

This page provides useful information, such as updated fees, policies and industry events, for professionals who provide disability services.

You can also choose your profession from the drop down list to access information specific to you.


The TAC and WorkSafe have launched a newsletter, enable, for disability service providers. In this first issue, we find out how a regional agency in south-west Victoria gained ISO 9001 accreditation, meet a new team at the TAC protecting vulnerable clients, and get the latest news from across the industry.

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Reporting serious incidents

Following a Victorian Ombudsman review, the TAC has introduced new Serious Incident Reporting Guidelines and a new Serious Incident Form to help providers manage serious incidents.

Provider Registration

Find out about the TAC's Provider Registration Process and what you need to do to ensure your registration is up-to-date.

Provider Registration

New/updated policies

There has been a change to the timing of rate increases for attendant care and shared support accommodation. Effective 1 January 2014, all rate increases will be indexed on 1 July annually.

See the Attendant Care - Non Contracted fee schedule for more information.

This policy section has been updated to ensure you can find information quickly and easily. 

This section will be updated to advise when changes have been made to an existing policy or when a new policy has been implemented.   

You can either find policies by:

  • Selecting your profession from the drop down list above, or
  • If you know what policy to search for you can view it via our fees and policies section

Invoices, Payments and Policies

Find out how to invoice us and other useful information such as medical excess and related policies when treating a person injured in a transport accident. (GP)

Invoicing and Payment