Refer to our useful hospitals forms and brochures page
Policies that relate to you
Other policies you may use
- Blood Drainage - Reinfusion
- Bone Growth Stimulation
- Breast Implant Replacement Surgery
- Exercise Physiology
- External Prostheses and Orthoses
- Functional Electronic Stimulation (FES or Neuro Muscular Electrical Stimulation) - Surgically Implanted (Internal)
- Hip Replacement Surgery
- Hire Charges (Surgical Equipment)
- Implantable Pain Therapy
- Implantable Therapy for Neurological Disorders (ITND)
- Infusion Therapy for Pain Management
- Network Pain Management Programs and Pain Management Services
- Osteogenic Protein Device (also referred to as OP-1 or BMP-7)
- Post Acute Support for Accidents on or after 1 January 2005 policy
- Post Hospital Support Payments
- Pregnancy (Termination of)
- Radiofrequency Denervation (RFD)
- Spinal Injection Therapies
- Treating Health Practitioner (Medical) Reports not requested by the TAC
- Weight Loss Treatment and Services
Refer to our helpful range of clinical resources when treating your patient
Forms and brochures
Refer to our hospital reporting and forms page for more informaiton.
This form is used to request continence (and related) equipment for TAC clients who are making the transition from hospital to the community. It requires an assessment of the client's current continence issues and routine as well as suggested goals regarding their bowel and/bladder management in future. The separate 'notes' document in this section provides additional instructions and clarification to help complete the form.
Outpatient Rehabilitation plan form Summary:
This form is to be completed by a client's treating team within the rehabilitation facility they're staying to prepare for their outpatient therapy program. It sets goals for the client and outlines the action plan that will help them achieve these aims. The separate 'notes' document in this section provides additional instructions and clarification to help complete the form.
Victorian Paediatric Rehabilitation Services (VPRS) discharge summary Summary:
This form is to be completed when a TAC clients (of child/adolescent age) receiving care from the Victorian Paediatric Rehabilitation Services (VPRS) is being discharged. It records the patient's ongoing care and rehabilitation plans.
VPRS and TAC Communication Guidelines Summary: These guidelines have been developed to enable a joint collaboration of the TAC and VPRS, and to assist both organsations to support TAC clients who are receipt of VPRS.
How to invoice the TAC
As a minimum requirement, accounts sent to the TAC must display the information set out below, to ensure prompt payment. Please keep this information handy so you can refer to it when billing the TAC.
Before submitting an account, please ensure your client has an accepted TAC claim and, for accidents that happened before 14 February 2018, has met the medical excess, where relevant. Only the original account will be accepted. Only one patient may appear on each account. Duplicate accounts, statements or facsimiles will not be processed.
Accounts must be addressed to the TAC (not to the client). Please do not issue the TAC with receipts.
Billing the TAC
For more information and to view the fee schedule please visit www.health.vic.gov.au/feesman
The following information must appear on accounts sent to the TAC. All accounts sent to the TAC must be marked 'tax invoice'. For further details on tax invoice requirements please visit www.ato.gov.au
TAC payee number
Payee billing address
Payee payment address (if different to the payee billing address)
Payee facility name (for hospitals that have different campuses)
Patient's TAC claim number, eg. 04/12345
Patient's family name and given name(s)
Patient's date of birth and date of transport accident
Patient's address (invoices are unable to be paid without this information)
Invoices are unable to be paid without the full patient details above included on the invoice.
Date of admission
Date of discharge
Total amount charged
ICD-10-AM code(s) for each injury and condition
Inpatient stay (to and from dates)
Please note: an emergency department facility fee is not payable with an inpatient stay (for example, if the patient is admitted to hospital the TAC will pay the inpatient stay, not the facility fee. Please check the patient wasn't admitted prior to invoicing the TAC for an ED facility fee).
- Intensive care unit - ICU
- Coronary care unit - CCU
- High dependency unit - HIG
- Acute ward - ACU
- Psychiatric care - PSY
- Rehabilitation - REH
- Transitional living unit - TLS
- Independent living unit
Theatre date(s), item numbers, qty and the amount for each service
Outpatient item number(s) (eg. PUB90)
Description of medication(s) including name, stranght and quantity (for example, Paracetamol, 500mg x 20).
For pharmacy items, the date of supply and if this was during an inpatient stay or at discharge
Prosthesis date(s) of service and billing code
Paramedical service with associated time code (for example, PUB20A = 15 mins, PUB20C = 45 mins, PUB20D = 1 hour).
Services which are subject to GST must be submitted on a GST compliant invoice
ICD-10-AM codes must be assigned by a clinical coder and be based on documentation in the medical record.
For rehabilitation episodes/admissions
Must follow ACS 2104
A code for the primary reason for rehabilitation must be sequenced immediately after Z50
For acute episodes/admissions
If the principal diagnosis is a Z code, an additional ICD-10-AM code is required to identify the original injury for which the care was required
What to do if your account is not paid
If you have a query about an unpaid or returned account please call the TAC Customer Service Centre on 1300 654 329