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Policies that relate to you

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The TAC has adopted the Medicare Benefits Schedule (MBS) items, explanations, definitions, rules and conditions for services provided by medical practitioners.  When invoicing for medical services, medical practitioners are expected to adhere to the MBS rules unless otherwise specified by the TAC in the Reimbursement Rates for Medical Services booklet or its medical policies.

The Reimbursement Rates for Medical Services booklet below must be read in conjunction with:

Current Rates

Previous Rates

At the time of production this publication contained up to date information as released by Medicare Australia (Medicare).  The relevant publication will be updated to reflect any further changes that are implemented by Medicare each year.  Please check our website for the latest version.

If you have any questions about these publications or the reimbursement rates, please contact the TAC on 1300 654 329. Alternatively, e-mail


Certificate of Capacity

The Certificate of Capacity form is for authorised providers to provide information about their TAC patient's transport accident conditions and to assess and certify their capacity for work as a result of these injuries.

Information you provide on a TAC certificate of capacity helps us make claim decisions to better support your patient's independence, recovery and return to work. When you accurately complete a certificate of capacity you provide critical information about your patient's injuries and their capacity for work and help to facilitate better outcomes for your patient.

Download the Certificate of Capacity form.

Or find out more about completing the Certificate of Capacity here.


Forms and brochures

Refer to our useful range of forms and brochures when treating your clients.

Billing Review Program - Information for Medical Practitioners Summary: 

The TAC and WorkSafe conduct periodic reviews of payments made to providers for medical and allied health services provided to TAC clients and injured workers through the Health Practitioner Billing Review Program.

The primary focus of the program is to ensure that payments made to medical and allied health providers are appropriate and comply with TAC and WorkSafe policies and fee schedules.

How to invoice the TAC

How to Invoice the TAC

When invoicing for services provided to a TAC client, it's important to include the below information. This will help ensure prompt and accurate payment.

Invoicing Information required

Payee details

  • Group/company/agency
  • TAC payee number (this will be advised once the TAC has received your initial invoice for services. This number will then be required for future invoicing)
  • Payee billing address
  • Payee practice/clinic address – if different to your billing address
  • Medicare Number
  • The referring medical practitioner

For assistant surgeons

Please ensure the name of the primary surgeon is listed on your invoice.

Operation Report

All invoices submitted to the TAC must have the operation report attached in order to ensure prompt payment.

Client/Patient details

  • Family name and given name/s
  • Patients TAC claim number. For example 04/12345. If this is unknown, please use your patients' date of birth and date of the transport accident.

Service details

  • Name of health professiona/service provider
  • Multiple providers on the one invoice must be clearly identified and services listed clearly under each health professional/ service provider
  • Date of service
  • Location of service. For example; private room, hospital, home visit
  • Time of service if more than one service was provided on the same day
  • TAC or MBS item number and description – as per the TAC fee schdule
  • Duration of each service
  • Itemised fee for each service
  • Total charge for invoice items
  • Services which are subject to GST must be submitted on a GST compliant invoice.

You can use this surgery invoice XLS, 0.03MB template to assist you in preparing your invoices.

For assistant surgeons please feel free to use the assistant surgeons XLS, 0.03MBinvoice template.

Submitting your invoice

Please send an original copy of your invoice to the below address. Please note duplicate accounts, such as, statements, photocopies or facsimiles will not be process for payment.

Transport Accident Commission (TAC)

GPO Box 2751

Melbourne VIC 3001

Payment of Invoices

Electronic Funds Transfer (EFT) is our preferred method of payment. Please complete the EFT/ Direct Deposit Authority form DOCX, 0.65MB to help ensure the prompt payment of invoices.

Additional information required for:

Common Law, VCAT, s.93 and recoveries. Please refer to the TAC's letter of instruction for this information.

If you have further invoicing or payment queries please contact us.