Invoicing guidelines for Legal Professionals

When seeking payment for services provided to a TAC client, it's important to include the below information. This will help ensure prompt and accurate payment.  Legal practitioners seeking payment must send the TAC:

  1. A cover letter and/or invoice from the legal company/practitioner seeking payment, and
  2. The treater's invoice/receipt with evidence of payment (one invoice per treater).

Note:  Examiners must invoice the TAC directly for medical examinations.

1. Cover letter and/or Invoice from legal company/practitioner seeking payment

Legal practitioner payee details

  • Group/company/agency
  • Payee billing address

Client details

  • Family name and given name/s
  • Client's TAC claim number, for example 04/12345.  If this is unknown, please use your client's date of birth and date of the transport accident.

Service details

  • Name of health professional/service provider
  • Description of payment being sought, as well as the associated invoice/receipt number
  • Total payment cost (this should be itemised if it is not the same as the attached invoice/receipt).

2. Invoicing information required on the health professional/service provider invoice/receipt

Payee details

  • Group/company/agency
  • TAC payee number (if known)
  • Payee billing address
  • Payee practice/clinic address - if different to their billing address.

Client/Patient details

  • Family name and given name/s
  • Client's TAC claim number, for example 04/12345.  If this is unknown, please use client's date of birth and date of the transport accident.

Service details

  • Name of health professional /service provider
  • Date of service
  • Time of service if more than one service was provided on the same day
  • TAC item number and description - as per the TAC fee schedule
  • Duration of each service
  • Itemised fee for each service
  • Service location - if different to the practice/ clinic address
  • Total charge for invoiced items
  • Services which are subject to GST must be submitted on a GST compliant invoice.

Submitting your request for payment

Please send an original copy of the provider's invoice with your cover letter and/or invoice seeking payment to:

Transport Accident Commission
PO Box 2751
MELBOURNE VIC 3001 

Please note that duplicate accounts, such as statements, photocopies or facsimiles will not be processed for payment.

Payment

Electronic Funds Transfer (EFT) is our preferred method of payment.  If you haven't already, please complete and submit the EFT/ Direct Deposit Authority form to ensure prompt payment of your invoices.

Additional information is required for Common Law, VCAT, s.93 and recoveries.  Please refer to the TAC's letter of instruction for this information.

Please contact us on 1300 654 329 with any invoice or payment questions.