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Clinical Panel

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The Clinical Panel consists of more than 50 highly qualified allied health, disability, mental health and medical professionals engaged by our organisation for their expertise, research and professional insights. It plays a vital role in assisting the TAC to support the recovery of people involved in transport accidents. Clinical Panel members are available to provide clinical advice and information to help you with treatment options for TAC clients.

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How can the Clinical Panel help you?

Our Clinical Panellists can work with you to discuss the most effective treatment options and pathways, support you with managing complex clients and address any concerns you have about your patient.

Watch the video to find out more.

http://www.tac.vic.gov.au/__data/assets/video_file/0010/275887/How-can-the-Clinical-Panel-help-you-SD-540p.mp4 http://www.tac.vic.gov.au/__data/assets/file/0005/276368/ClinicalPanelVideoRecut_v01_SoftSubs.mp4.srt
Show video transcript

Paul Coburn: We’re encouraging providers at the moment, if you’ve got a question about a particular patient, please contact the Panel. We love getting enquiries from providers. We love talking to you about ways that you might be able to think about [how] you can manage things better.

Tania Gibbie: I think this resource that the Clinical Panel aims to provide to our providers in the community will be a really rich resource in terms of peer support.

Paul Coburn:  So, by having a panel, a group of people, we’ve got people like psychologists, we’ve got people who specialise in pain, we’ve got people who specialise in hip injuries, in back injuries, in neck injuries, and together, we can get information about how to manage particular client’s problems.

Hugh Steward: We want to actually be providing the treaters with advice. It’s very important that the providers to TAC clients understand that when they get a call from a member of the Medical team in the Clinical Panel, in fact all Clinical Panel members, they are practicing clinicians.

Kate Phillips: We’re really keen to provide education and guidance and mentoring. It’s really to support them to help the clients get what they want to get to.

Tania Gibbie: I’m working with a provider, a psychologist that lives in regional Victoria, and really doesn’t have access to a multi-disciplinary team around her. The client she was working with was really struggling with chronic pain, and some mood issues, some depression as well. And really being able to provide some input for that provider, she was the only person in that town, really being able to help her and upskill her with some chronic pain management and online resources, really had a great impact; one with her, as well as directly with the TAC client.

The role of the Clinical Panel

The role of the Clinical Panel has shifted from only reviewing claims towards a balance between strategic focus and claims review. This supports the TAC's aim to become the world’s leading social insurer. The Clinical Panel has broadened its focus to include:

  • New Models: identify and develop service models and effective interventions to achieve optimal outcomes.
  • Early Intervention: identify and evaluate early interventions to support clients to get their life back on track and maximise their independence.
  • Education and Interaction: working in teams; supporting staff in proactive management; external provider visits, including case conferencing; worksite visits; general peer in-practice support and cross discipline education; and presenting at conferences, universities and peak bodies.
  • Reviewing Outliers: review outlier provider performance to manage health risks and quality safeguards.

The Clinical Panel will continue to be a resource for TAC claims staff, ensuring claims-related decisions are clinically informed and justified. Find out more about Clinical Reviews