Clinical Reviews

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While treating our clients, you may be contacted on our behalf by a member of our Clinical Panel, an Independent Medical Examiner or an Impairment Assessor. They will ask for more information on your patient’s treatment and outcomes and can also provide support and advice.

All reviews are conducted in accordance with the appropriate Victorian legislation and the principles of the Clinical Framework for the Delivery of Health Services.

Who will I be dealing with?

You may be contacted by one or more of the following:

Clinical Panel

The primary role of the Clinical Panel is to conduct reviews and provide clinical support and advice to health professionals treating people injured in a transport accident.

The Clinical Panel consists of highly experienced allied health, disability, mental health and medical professionals.

Clinical reviews are focused on ensuring treatment is clinically justified and aimed at improving health and return to work outcomes. The Clinical Panel also provides clinical support and advice to our claims staff, ensuring claims related decisions are clinically informed and justified.

More information on the Clinical Panel.

Independent Medical Examiners

Independent Medical Examiners (IMEs) are health professionals approved by the TAC who conduct independent medical examinations.  The outcomes of their findings are used in making claim related decisions.

IMEs play a critical role in ensuring the TAC provides the right treatments and benefits to people injured in a transport accident.

More information on IMEs.

Independent Impairment Assessors

Independent Impairment Assessors (IIAs) are medical practitioners specially trained to conduct impairment assessments.  These assessments are required for a person injured in a transport accident, who has made claim for impairment benefits, as a result of sustaining a permanent impairment.

More information on IIAs