TAC welcomes Parliamentary Committee's report into TAC claims processes
The TAC welcomes the report tabled in Parliament yesterday by the Legislative Council’s Legal and Social Issues Committee, detailing the findings and recommendations from the recent Inquiry into TAC claims processes.
We appreciate that the Committee acknowledged that the scheme works well for most clients but there is more to do to better support those with more complex and long-term injuries.
We are committed to listening, learning and improving, guided by client experience, evidence and processes such as this Inquiry, as we identify further opportunities to strengthen outcomes for our clients, industry partners and the Victorian community.
The TAC also acknowledges and thanks our clients and stakeholders for sharing their experiences throughout the Inquiry process, and we look forward to the Victorian Government’s careful consideration of the recommendations.
Each year, more than 40,000 Victorians rely on the TAC for support as they recover and regain independence after a transport accident.
Our core purposes will always be reducing road trauma and supporting people injured and impacted by transport accidents, while remaining financially sustainable to care for Victorians long into the future.
Find more information on the Inquiry on the Parliament of Victoria website.