Claims Statistics

The TAC is a no-fault scheme. TAC benefits are payable to people injured , or if someone dies, their dependents, under the following circumstances:

  • Transport accidents in Victoria, including motor vehicle, train and tram accidents.
  • Occupants of Victorian registered motor vehicles in interstate accidents.
  • Victorian residents injured or killed in interstate accidents involving Victorian registered motor vehicle.

The attached gives a snapshot of TAC claim lodgements, payments and premium income. The tables will be updated annually.

Annual Total No-Fault Payments ($ million)
2010/11 2011/12 2012/13 2013/142014/152015/162016/172017/18
538 612 633 690 683716788863

Table 1: Total no-fault payments made for the last ten years. These payments are made regardless of who is at fault in the accident and cover weekly and lump sum compensation payments as well as payments relating to treatment, care and support.


Annual No Fault Compensation Payments ($ million)
2010/11 2011/12 2012/13 2013/142014/152015/162016/172017/18
182 212 229 235 236234251281

Table 2: No-fault compensation payments made for the last ten years. These payments include weekly income replacement payments, lump sum impairment payments and weekly and lump sum payments to the dependents of people killed in transport accidents.


Annual No Fault Treatment and Care Payments ($ million)
2010/11 2011/12 2012/13 2013/142014/152015/162016/172017/18
323 365 365 401 400426453497

Table 3: Treatment and care payments made for the last ten years. These payments include ambulance, hospital, medical, paramedical and lifetime care and support payments (for example attendant care, accommodation, respite care, building and vehicle modifications). These payments are generally made to the providers of the treatment and care services on behalf of the claimant.

Annual Common Law Payments ($ million)
2010/11 2011/12 2012/13 2013/142014/152015/162016/172017/18
337 329 383 355 371424480535

Table 4: Total common law payments made for the last ten years. These payments relate to both Victorian accidents as well as interstate accidents where a Victorian vehicle was involved. For interstate accidents the common law settlement is made under the interstate legislation and often no-fault benefits are not available.


No-Fault Claims Lodged by Lodgement Year
2010/11 2011/12 2012/13 2013/142014/152015/162016/172017/18
17,273 17,974 17,447 20,235 18,99120,00620,44620,729

Table 5: No-fault claim lodgements for the last ten years. The significant increase in 2013/14 represents a substantial "bringing forward" of lodgements due to the introduction the First Service program (see page 9 of the 2013-14 Annual Report). The First Service program aims to simplify and therefore speed-up the lodgment process.


Common Law Claims by Lodgement Year
2010/11 2011/12 2012/13 2013/142014/152015/162016/172017/18
1,932 1,857 1,907 1,777 1,9121,9271,7681,988

Table 6: Common law claim lodgements made for the last ten years. These lodgements cover both Victorian accidents as well as interstate accidents where a Victorian vehicle was involved. They may overlap with no-fault lodgements, but the no-fault lodgement are usually made first and may be made up to 6 years before the common law lodgement.


Annual Premium Income ($ million)
2010/11 2011/12 2012/13 2013/142014/152015/162016/172017/18
1,324 1,383 1,455 1,524 1,5931,6631,7291,818

Table 7: Net premium (TAC charge) income for the last years. The TAC Charges (TAC Premium) are collected by Vic Roads, on behalf of the TAC, and are collected at the same time as the annual vehicle registration charges. The TAC Charges collected in a year are meant to cover all current year and future year payments relating to all claims from accidents in that year.