Easier access to the treatment and services TAC clients need
From 13 March we will offer a wide range of TAC approved treatments and services for TAC clients.
If a doctor or health professional recommends a TAC approved treatment or service, including those shown below, there will no need to contact us for approval first.
We will keep in touch with clients and providers to make sure our clients are getting all the support they need to get back on track.
Pre-approved treatments and services will include the following:
 | Ambulance services. Transport from the client’s accident to the hospital and, where required, from one hospital to another. |
 | Hospital services. Treatment and rehabilitation at a public, private or rehabilitation hospital, including surgery immediately after the client’s accident. |
 | Allied health. Includes physiotherapy, chiropractic, podiatry, occupational therapy and osteopathy. |
 | Medical services. Family doctor and specialist doctor appointments and services. |
 | Imaging and scans. Includes x-ray, CT/CAT scans, MRI and ultrasound required to diagnose the client’s injury. |
 | Medication. Medicine prescribed or recommended by a health care professional and purchased from a pharmacy. |
 | Basic equipment and medical aids. Hire or purchase of basic equipment recommended by a health care professional such as crutches, dressings, household aids and personal care items. |
 | Nursing services. Home visits after the client is discharged from hospital. |
 | Dental services. Treatment for the client’s teeth damaged in a transport accident. |
 | Support at home. This includes house cleaning, childcare and gardening if the client normally did this for his/her family before the transport accident and is now unable to do so because of accident-related injuries. |
 | Mental health and wellbeing. Psychology and psychiatric services the client may need as the result of the transport accident. |
 | Travel. Where it is clinically justified to conduct treatment in the community, travel time can be paid for travel to and from the practitioner’s practice address and the TAC client’s residence. Where more than one client is visited in a single travel period, total travel costs should be apportioned equally between clients. |