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Returning to work

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Many people find getting back to work plays a big part in their recovery. When you are ready, we’re here to support you get back to work as quickly and safely as possible.

How will you help me get back to work after a transport accident?

We will work with you, your employer and your health professionals to help you return to work, or find other duties. We can help you identify your work goals and find suitable services to support you.

We can pay for the following services to support your return to work:

  • Vocational rehabilitation services.
  • Allied health professional services, such as occupational therapy, physiotherapy or psychology.
  • Workplace modifications or equipment.
  • Retraining, to help you get a new job if you can’t return to the job you had before your accident.
  • Travel, to and from your work or to and from retraining.
  • Financial help for your current or new employer, to help you to get back into the workforce.

What services are available to help me?

Vocational rehabilitation services can help you prepare for your return to work, carry out a workplace assessment or help you find a new role if your injuries stop you from returning to your old job.

Allied health services can help you to physically and mentally get used to working again after your accident.

What help is available for my employer?

We will also offer your employer financial assistance to support your return to work.

This can include:

  • WorkCover insurance premium protection, for the period of your return to work program.
  • Wage subsidies, to compensate your employer financially while you return to your normal hours and duties.
  • Work trial.
  • Equipment and/or changes to your workplace.

Talking about an injury or disability at work or when applying for a job

Many people need to decide if they should talk about an injury or disability at work or when applying for a job. There are laws in Australia that protect the rights of people with disability, to make sure they are  treated fairly. Even so, people can still be afraid to talk about their injury or disability with their employer.

Here are some things to think about before you decide to talk about an injury or disability.

Do you need to tell?

It is up to you whether you talk about your injury or disability.

By law, you do not need to talk about an injury or disability, unless your injury or disability will affect:

  • Your ability to do the main parts of your job, or
  • Your safety and the safety of others in the work place.

It’s a good idea to talk to your treating team or vocational provider to work out if, by law, you need to talk about an injury or disability at work or when applying for a job.

The benefits of telling an employer you have an injury or disability

  • Your experience of injury or disability is valued,
  • It might help you to get the support or changes you need in the workplace,
  • If you have any workplace or performance issues, you might get more support and understanding about how to manage them,
  • You might be able to talk openly about any fears or concerns you have about your role or starting in the workplace.

If you decide to talk about an injury or disability

How and when you decide to talk about an injury or disability is important.  You might think about whether you should:

  • Put it in your application or resume,
  • Wait until your interview, or
  • Let your employer know once you start work.

The best time can depend on many things.

Generally, you do not need to mention your injury or disability in your application or resume. However, you might need to if your injury or disability:

  • Might affect  your ability to do your job,
  • Might affect your safety at work, or the safety of others,
  • Relates to the position or organisation you have applied for,
  • Means that changes to the role or selection process are needed.

You might also mention your injury or disability in your application or resume if you know the workplace supports employing people with a disability. A workplace that supports employing people with a disability will often include questions about disability in their application process.

If you don’t need to mention your injury in your application or resume, you can decide whether to talk about it in your interview or wait until you have started your job and feel ready to do so.


  • Plan with your treating team or vocational provider how you will tell your employer about your injury or disability and what you will say,
  • Focus on your personal strengths, qualities and achievements,
  • Provide clear information and offer to help organise any changes or supports if you need them,
  • Only talk about things that are work related,
  • Let your employer know if there are any other supports available to the workplace, such as the supports the TAC can provide.

Where to get help

Talking about an injury or disability is not always an easy decision to make. You can speak to your treating team, vocational provider, friends and family to help make your decision.

You can also call the TAC on 1300 654 329 for support and advice.

More information on this topic is also available at the Human Rights Commission website.

Vocational Services providers


The TAC's vocational services panel members are experts in helping people get back to work and will focus on getting the best outcomes for you. You can choose any provider from the list below. More information is available in the TAC Vocational Providers booklet and at each provider's website.

List of vocational services providers

AcumenAcumen logo

Provider statement

It’s all about you. At Acumen we recognise that your recovery should encompass everything that you want to achieve or regain in your life.



Advanced Personal Management (APM)Advanced Personal Management logo

Provider statement

At APM we know how challenging and emotional it can be to recover from a motor vehicle accident.



Altius Rehabilitation ServicesAltius logo

Provider statement

Altius Rehabilitation Services is an industry leading provider of vocational rehabilitation.




Provider statement

Since partnering with the TAC in 2011, IPAR has helped more than 2,400 people to recover from a transport accident and return to health.



ProcareProcare logo

Provider statement

Procare is a leading provider of wellness, recovery and return to work services. We're here to help.

Services: https://www.procaregroup.com.au/wellness-injury-management/

Locations: https://www.procaregroup.com.au/return-to-work-injury-management-wellness/

Rehab ManagementRehab Management logo

Provider statement

Rehab Management is an award-winning, nationally accredited vocational rehabilitation provider.



WorkFocus AustraliaWorkFocus logo

Provider statement

WorkFocus Australia coaches you through your recovery to meet your health, work, well-being and life goals.



Returning to work


This booklet explains how TAC clients can work positively with their employer, health professionals and the TAC to coordinate a safe and smooth return to work. It outlines the TAC services and benefits, such as workplace assessments and modifications, that are available to assist return to work. There's also a useful planner tool and answers to frequently asked questions about return to work programs.

Travel to work declaration form


This form is for claiming expenses related to travel (by private car, public transport and/or taxi) to work. (Claims for travel expenses to attend medical treatment and/or rehabilitation need to be made using a separate form titled Travel Expenses: Declaration).

There are two ways to get reimbursed:

  • Online
    The quickest and easiest way to get reimbursed is online. Simply log in to myTAC and send us a copy of your receipt. We will then transfer your reimbursement to your bank account.
    If you haven’t already, register for myTAC here or download the app to your mobile device
  • Post
    Please fill in the form below, attach your original receipts and post to Transport Accident Commission, Reply Paid 2751, Melbourne, Vic 3001

Are your bank details up to date?
The easiest way to keep your bank account details up to date is online. Simply log in to myTAC to update your details.

If you haven’t already, register for myTAC here or download the app to your mobile device to use myTAC.

If you prefer, you can also update your details by completing the Electronic Funds Transfer (EFT) Authority form for TAC clients or by calling us on 1300 654 329.