Support for grief and loss

We know things can be difficult after an accident. There are many services available that can support you, your family and friends after trauma.

Below are some services that may help you.

This page includes links to websites and resources outside the TAC.

We don't have direct control over the content on these external websites.

If you find any information on these pages inaccurate or unreliable, please let us know. We will review the information and decide whether to keep it on this page.

Amber Community

A road incident support and education service

Amber Community (formerly Road Trauma Support Services Victoria) is a not-for-profit organisation that provides free, professional, face-to-face and telephone counselling and support to people affected by road trauma.

Phone: 1300 367 797

Other services and resources: Grief following road trauma - Advice for those who have lost a loved one due to a road collision | Peer support from a volunteer who may have been involved in a similar situation | Bereavement support workshops | Facilitated support groups | Community education | Information sessions relating to grief and trauma

The Australian Centre for Grief and Bereavement

Grief and bereavement supports.

If you're struggling and need to talk to someone, the Australian Centre for Grief and Bereavement can help you deal with your loss and put you in touch with support groups.

They can help you learn about grief, support someone who is grieving, give advice about how to deal with anniversaries and help with grief and children.


Phone: 1800 642 066 (Monday to Friday, 9am to 5pm)

Other services: MyGrief app | Grief Information sheets | COVID19 grief and bereavement resources

The Compassionate Friends Victoria

Supporting parents, siblings and grandparents after the loss of a child of any age.


Phone: (03) 9888 4944 (24 hour support)

Other services: A number of TCF Victoria groups are running online meetings | Online weekly Express yourself through art event

Griefline logo Griefline

Grief support.

Provides free telephone counselling and online support to people who are experiencing grief, loss or trauma.


Phone: 1800 845 745 (6am to midnight AEST, 7 days)

Other services: Free grief counselling | Online forums

Head to Health logoHead to Health

The Australian Government, through the Department of Health, has developed a new digital mental health gateway, Head to Health.

When you visit Head to Health, you can search and access a range of telephone based and online mental health services, which are either free of charge or low cost.

These services range from information, telephone and web counselling services, through to web-based treatment programs and peer support forums.



healthdirect is a national, government-owned, not-for-profit service that supports Australians in managing their own health and wellbeing.

They have a dedicated page on information about grief and loss a list of websites that you can access with further information and resources.