Support for social isolation
We've created this page as a resource for TAC clients, their family and friends who may need assistance because of road trauma.
The TAC has no direct control over linked website content or changes to the content. We provide these links in good faith. It's up to you to decide on the accuracy, reliability and usefulness of the information. If you find any information on these pages inaccurate or unreliable, please let us know. We will review the information and decide whether to keep it on this page.
The services and resources listed here are not exhaustive and represent a sample of services available in Australia.
Some people need somebody to speak to, or a place to go, for extra social support.
A great place to start is a local service that is free, easily accessible and available without referral. You can check what's available in your local government area at https://www.viccouncils.asn.au/find-your-council/council-map
A road incident support and education service
Amber Community (formerly Road Trauma Support Services Victoria) is a not-for-profit organisation that provides free, professional, face-to-face and telephone counselling and support to people affected by road trauma.
Phone: 1300 367 797
Other services and resources: Grief following road trauma - Advice for those who have lost a loved one due to a road collision | Peer support from a volunteer who may have been involved in a similar situation | Bereavement support workshops | Facilitated support groups | Community education | Information sessions relating to grief and trauma
The Beyond Blue Online Forum offers safe, supportive moderated online peer support forums for a range of mental health issues and demographics.
Friends for Good
Friends for Good formed in 2016 with a vision that “people are free from loneliness”. The organisation raises awareness of loneliness as a significant issue, hosts conferences and community lunches, and conducts a Friendline chat service.
Chat service: 1800 424 287 (Tuesday, Wednesday and Thursday from 6pm to 8pm)
Gather my crew
Gather My Crew is a free, online help roster that lets people going through tough times coordinate the practical help they need from friends and family.
Head to Health
The Australian Government, through the Department of Health, has developed a new digital mental health gateway, Head to Health.
When you visit Head to Health, you can search and access a range of telephone based and online mental health services, which are either free of charge or low cost.
These services range from information, telephone and web counselling services, through to web-based treatment programs and peer support forums.
Lifeline Service Finder
The Lifeline Service Finder is a directory of free or low cost health and community services available in Australia. You can search for relevant services in your local area. You can access the directory without charge 24 hours a day.
It includes services such as domestic violence, family and children's services, financial assistance and mental health services.
Join groups to meet people with common interests.
Counselling support by phone or online.
Phone: 1800 187 263
Other resources: Peer-to-peer support through moderated forums and online groups | Information, resources and stories on recovery and support