Support for trauma

We know things can be difficult after an accident. There are many services available that can support you, your family and friends after trauma.

Below are some services that may help you.

This page includes links to websites and resources outside the TAC.

We don't have direct control over the content on these external websites.

If you find any information on these pages inaccurate or unreliable, please let us know. We will review the information and decide whether to keep it on this page.

Amber Community

A road incident support and education service

Amber Community (formerly Road Trauma Support Services Victoria) is a not-for-profit organisation that provides free, professional, face-to-face and telephone counselling and support to people affected by road trauma.

Phone: 1300 367 797

Other services and resources: Grief following road trauma - Advice for those who have lost a loved one due to a road collision | Peer support from a volunteer who may have been involved in a similar situation | Bereavement support workshops | Facilitated support groups | Community education | Information sessions relating to grief and trauma

Head to Health logoHead to Health

The Australian Government, through the Department of Health, has developed a new digital mental health gateway, Head to Health.

When you visit Head to Health, you can search and access a range of telephone based and online mental health services, which are either free of charge or low cost.

These services range from information, telephone and web counselling services, through to web-based treatment programs and peer support forums.


This way up

This way up offers a Post-Traumatic Stress Course.

The  8 lesson course is based on effective psychological treatment for post-traumatic stress called Cognitive Behavioural Therapy.

It is designed to teach you proven strategies for tackling your symptoms and show you how to work with your thoughts, emotions and behaviours so you can make a positive change in how you feel.

Speak with your clinician about completing this treatment course for free. Your clinician can provide you with a prescription which you will need to upload to the website to access the course.


Blue Knot Foundation

If you have experienced childhood trauma, you can speak with a Blue Knot Helpline trauma counsellor. They can also help with support and applications related to national redress.


Phone: 1300 657 380 (7 days a week, 9am to 5pm Australian Eastern Standard Time)



healthdirect is a national, government-owned, not-for-profit service that supports Australians in managing their own health and wellbeing.

They have a dedicated page on information about post-traumatic stress disorder and a list of websites that you can access with further information and resources.


Phoenix Australia logoPhoenix Australia

Centre for post-traumatic Mental Health. Phoenix Australia promotes recovery for people affected by trauma.

  • The Phoenix website contains information about how people react to and recover from trauma
  • You can find out how to help yourself or support someone else (including children) after trauma
  • Find out about the best treatment options for people who are having trouble recovering from the effects of trauma


Other resources: Recovery online toolkit | Fact sheets, resources, videos and stories of people who have lived through a traumatic experience

Road Trauma Families Victoria (RTFV)

Road Trauma Families Victoria (RTFV) is a not-for-profit organisation formed in 2012. RTFV consists of and was formed by, family members directly affected by road trauma.

RFTV aims to create greater understanding throughout the community of the impact of road trauma.  RTFV also offers support to those affected by the loss of a loved one, and advice about how and what to expect during any police investigation, court process or victim service.

Other services: Raw2Roar Camp

R2R Traumatised Teens Camp is designed for children ages 12- 17 who are trying to cope with road-related trauma, grief and loss, to foster self-esteem and instill positive values via resilience-focused interventions. It is a weekend-long experience filled with fun camp activities, grief education and emotional support; in a safe and supportive environment.

PH: 0412 707 623