A future where every journey is a safe one

Education support services and returning to school

What are education support services?

Education support services help you get back to your education at a level that is the same, or as close as possible, to the level you were at before your accident.  These services are designed to be part of your overall rehabilitation program.

Will the TAC pay for education support services?

Yes, we can pay for education support services.

The services we pay for need to promote your independence at school and have defined and measurable learning and development outcomes.

How do I get help with returning to school?

Your educational institution or treating health professional will request that you receive education support services.

When it’s needed, the TAC will work with your treating team to make sure you get the education support services that you need because of your transport accident.

How much will you pay for services?

We will pay for your education support services according to our fee schedule. If a service costs more than the TAC rate, you may need to pay the difference.

For a list of TAC rates, see:

Integration services fee schedule

Effective 1 July 2019

For Integration services provided on or after 1 July 2019
Service DescriptionTAC Item Number

Maximum
Payment
Rate

Teacher ED0070 $50.68
Aide ED0045 $31.62

The hourly rate for Integration Services is calculated using the Department of Education and Training Victoria, Casual Hourly Rates.

An approved integration program for an injured TAC client returning to school may straddle school term breaks, however, the TAC does not fund Integration Services during any Term Break. The TAC hourly rate for Integration Services includes an additional Term break loading to cover Term Breaks.

The TAC will annually index the rate of Integration Services in line with State CPI movements, and be implemented as of 1 July each year

For Integration services provided between 1 July 2018 and 30 June 2019
Service DescriptionTAC Item Number

Maximum
Payment
Rate

Teacher ED0070 $49.66
Aide ED0045 $30.98

The hourly rate for Integration Services is calculated using the Department of Education and Training Victoria, Casual Hourly Rates.

An approved integration program for an injured TAC client returning to school may straddle school term breaks, however, the TAC does not fund Integration Services during any Term Break. The TAC hourly rate for Integration Services includes an additional Term break loading to cover Term Breaks.

The TAC will annually index the rate of Integration Services in line with State CPI movements, and be implemented as of 1 July each year

Special education services fee schedule

Effective 1 July 2019

For Special education services provided on or after 1 July 2019
Registered for GST
Service DescriptionTAC Item NumberMaximum Payment Rate
In rooms
Initial Consultation Testing & assessment pro-rata hourly rate with prior approval of TACSP600$106.82
Standard ConsultationSP602$53.50
Long ConsultationSP604$79.96
Prolonged ConsultationSP606$106.59
Group Treatment
Group Rates
(per person per hour)
SP101$63.98
Travel (with prior approval)
Travel time can be claimed only for travel to and from the practitioner's practice address and the TAC client's residence.  Where more than one client is visited in a single travel period, total travel costs should be apportioned equally between those clients to whom services have been provided.SP630*$106.59
All travel is to be separately billed in blocks of 15 minutes
Reports
Report
When submitting an account for payment, details of the time taken to complete the report must be recorded on the account
SP640*$106.59
Standard Consultation   - up to 30 minutes
Long Consultation           - >30 minutes < 45 minutes
Prolonged Consultation - >45 minutes <60 minutes
For Special education services provided between 1 July 2018 and 30 June 2019
Registered for GST
Service DescriptionTAC Item NumberMaximum Payment Rate
In rooms
Initial Consultation Testing & assessment pro-rata hourly rate with prior approval of TAC SP600 $104.67
Standard Consultation SP602 $52.43
Long Consultation SP604 $78.35
Prolonged Consultation SP606 $104.45
Group Treatment
Group Rates
(per person per hour)
SP101 $62.70
Travel (with prior approval)
Travel time can be claimed only for travel to and from the practitioner's practice address and the TAC client's residence.  Where more than one client is visited in a single travel period, total travel costs should be apportioned equally between those clients to whom services have been provided. SP630* $104.45
All travel is to be separately billed in blocks of 15 minutes
Reports
Report
When submitting an account for payment, details of the time taken to complete the report must be recorded on the account
SP640* $104.45
Standard Consultation   - up to 30 minutes
Long Consultation           - >30 minutes < 45 minutes
Prolonged Consultation - >45 minutes <60 minutes
For Special education services performed by a provider who is not registered for GST
Not Registered for GST
Service DescriptionTAC Item Number2019/20 Maximum Payment Rate2018/19 Maximum Payment Rate
Travel (with prior approval)
Travel time can be claimed only for travel to and from the practitioner's practice address and the TAC client's residence.  Where more than one client is visited in a single travel period, total travel costs should be apportioned equally between those clients to whom services have been provided.SP630F$96.90$94.96
All travel is to be separately billed in blocks of 15 minutes
Reports
Report
When submitting an account for payment, details of the time taken to complete the report must be recorded on the account
SP640F$96.90$94.96

General reimbursement form

Summary:

This form can be used to claim general expenses. Itemised, original receipts must accompany the completed form.  Please note there are separate forms for claiming costs related to travel, accommodation, pharmacy, home services and medical excess.

There are two ways to get reimbursed:

  • Online
    The quickest and easiest way to get reimbursed is online. Simply log in to myTAC and send us a copy of your receipts. We will then transfer your reimbursement to your bank account.
    If you haven’t already, register for myTAC here or download the app to your mobile device
  • Post
    Please fill in the form below, attach your original receipts and post to Transport Accident Commission, Reply Paid 2751, Melbourne, Vic 3001

Are your bank details up to date?
The easiest way to keep your bank account details up to date is online. Simply log in to myTAC to update your details.

If you haven’t already, register for myTAC here or download the app to your mobile device to use myTAC.

If you prefer, you can also update your details by completing the Electronic Funds Transfer (EFT) Authority form for TAC clients or by calling us on 1300 654 329.


Travel expense declaration form

Summary:

This form is to be used when claiming reimbursement for travel (i.e. private vehicle, public transport and/or taxi) expenses to attend: medical treatment for accident injuries; medical examinations arranged by the TAC; approved rehabilitation or disability services; or work, if you are participating in a formal Return to Work program.

There are two ways to get reimbursed:

  • Online
    The quickest and easiest way to get reimbursed is online. Simply log in to myTAC and send us a copy of your receipt. We will then transfer your reimbursement to your bank account.
    If you haven’t already, register for myTAC here or download the app to your mobile device
  • Post
    Please fill in the form below, attach your original receipts and post to Transport Accident Commission, Reply Paid 2751, Melbourne, Vic 3001

Are your bank details up to date?
The easiest way to keep your bank account details up to date is online. Simply log in to myTAC to update your details.

If you haven’t already, register for myTAC here or download the app to your mobile device to use myTAC.

If you prefer, you can also update your details by completing the Electronic Funds Transfer (EFT) Authority form for TAC clients or by calling us on 1300 654 329.


Education support services and returning to school

We’re here to help you get your life back on track after your transport accident. To help you after your accident we can pay for education support services.

What are education support services?

Education support services help you get back to your education at a level that is the same, or as close as possible, to the level you were at before your accident.  These services are designed to be part of your overall rehabilitation program. The services need to show learning and development outcomes that can be measured.

The education support services we pay for are:

  • Inclusion programs in preschool and childcare
  • Integration programs (including integration aides)
  • A special education consultant
  • Special school funding
  • Tutoring
  • Specialist professional providers (such as speech pathology, psychology or physiotherapy), and
  • Adaptive equipment recommended by your treating health professional.

A special education consultant works with the school, family and treating team to:

  • Assess the education status of a student
  • Help develop an individual education plan
  • Identify the supports needed to help the student to take part in the education program
  • Establish the school’s capacity to provide suitable support for the student
  • Develop strategies to help the school to modify and monitor a student’s workload
  • Provide briefings, in-services, workshops and classroom training to educate staff in effective teaching and learning strategies.

How these services are paid for

We pay for these services:

  • Directly to the service provider we have referred you to, or
  • If you have to pay, use myTAC to send a copy of your receipt to us and we will repay you.

To get the best outcome for you, we will only ever pay for:

  • Services needed because of your transport accident injuries that are provided in Australia
  • Services that promote your independence at school and have defined and measurable learning and development outcomes

Your educational institution or treating health professional will request that you receive education support services.

When it’s needed, the TAC will work with your treating team to make sure you get the education support services that you need because of your transport accident.

We pay for your services in line with our responsibilities under the Transport Accident Act 1986.

How much we will pay

There is a limit to how much we will pay for each service. If your service costs more than the TAC rate you will need to pay the difference.  For a list of TAC rates, please refer to the TAC fee schedule for:

What we won’t pay for

We can’t pay for education support services that:

  • Are not needed because of your transport accident injuries
  • Are not reasonable, necessary or appropriate
  • Are not clinically justified, safe and effective.

Examples of education services that we can’t pay for are:

  • Any type of schooling or pre-school program not required as a result of the transport accident injuries
  • School modifications, as all schools are responsible for ensuring that school buildings and facilities are accessible to all students
  • Services and programs to which you are already entitled, including general study skills development services and support accessed through the Disability Liaison Office such as tutoring, lecture notes, dictaphones and notetakers
  • Education expenses including school fees, fees for excursions or school camps, stationery and uniforms.

For providers

If you are a provider of education support services, please refer to our TAC Provider Guidelines.