Current activities

Phone survey

We contact 3,000 clients each year to understand their satisfaction, health and vocational outcomes after a transport accident.

Client stories

Clients share their stories at staff sessions or we create videos to understand a client’s experience and to engage staff.

Financial literacy review

We are working with a group of clients with expertise in financial management to co-design a new process.

Return to work survey

We survey our clients to get their views on return to work after their accident.