A future where every journey is a safe one

Quality and safeguards

The TAC recognises that universal human rights and protections apply to all TAC clients. We support our clients to exercise these rights. We will work to influence attitudes, values and behaviours. We want to protect people’s health and wellbeing and their civil and human rights.

We are developing a safeguarding framework. This framework will allow us to partner with our clients, providers and employees so that:

  • Our clients can express preferences, make choices and speak up if they feel unsafe or at risk
  • Our clients have appropriate referral options for reporting concerns
  • We can build client, provider and employee capability. Building capability helps people prevent, identify and respond to abuse, neglect and exploitation
  • We can ensure that providers have effective systems and processes in place. These systems and processes will keep TAC clients safe from abuse and neglect. They will enable an appropriate response if an incident occurs

Our framework is being developed in line with: