Meta Platforms Terms of Use
Meta Platforms
These Terms of Use apply to the official Transport Accident Commission (TAC) accounts and pages on Meta-owned social media services, including Facebook, Instagram and Threads (Meta Platforms).
Comments, images, videos and other content posted by individuals who tag or interact with the Transport Accident Commission (TAC) do not necessarily reflect the views or opinions of the TAC.
The TAC expects users not to post material that infringes the legal, privacy or other rights of others. Users must not publish, post, distribute or otherwise disseminate any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.
The TAC Meta Platforms are not intended as a forum to discuss the details of individual claims, legal proceedings or personal matters. Users must not disclose private, confidential or sensitive information, including personal contact details, health information or any other information that could identify an individual or parties involved in a transport accident claim.
Content posted on TAC Meta Platforms may be publicly visible. Users should exercise caution when sharing information and should not post personal, sensitive, health or confidential information.
The TAC moderation team is committed to engaging with participants and providing assistance regarding TAC-related information where possible.
Following the TAC on Meta Platforms means connecting with others who are interested in supporting road safety. We encourage all users to treat fellow community members with respect and to comply with the community standards and terms of the relevant Meta Platform.
The TAC reserves the right to hide, remove content or restrict access to its Meta Platforms, including blocking accounts, where content is considered to be:
(a) Abusive, threatening, defamatory, harassing or obscene;
(b) Fraudulent, deceptive or misleading;
(c) In breach of another person's intellectual property rights;
(d) In breach of any law or regulation;
(e) Discriminatory, vilifying, hateful or harassing on the basis of race, ethnicity, religion, nationality, sex, gender identity, sexual orientation, disability or other protected attributes; or
(f) Otherwise offensive or inappropriate in nature.
The TAC reserves the right to remove content and restrict or block accounts that breach these Terms of Use or the Participation Guidelines below.
Responses to questions or comments should not be considered legal, medical or professional advice. Users should seek their own independent advice relevant to their particular circumstances.
If you have any questions regarding these Terms of Use or anything else relating to the TAC Meta Platforms, please contact us at info@tac.vic.gov.au
Meta Participation Guidelines
The Transport Accident Commission (TAC) Meta Platforms provide a space for conversation and community engagement. Our aim is to ensure these platforms remain inclusive, respectful, safe and constructive.
The TAC moderation team applies these guidelines in good faith and reserves the right to remove content or restrict access where it considers this necessary to maintain a safe and constructive community environment.
Comments are moderated and we acknowledge there may be criticism of the TAC and the content we publish. Constructive feedback and respectful discussion are welcome. However, we will not allow:
- The TAC Meta handles to be used for persistent campaigns against the TAC. We distinguish between constructive, focused discussion and repeated attempts to use TAC social media channels to pursue personal grievances, conduct smear campaigns or draw the TAC into ongoing private disputes.
- The TAC Meta handles to be used as a forum for individual claims, complaints or personal matters. Where this occurs, we may direct the individual to the appropriate complaints process, including our online complaints form. The TAC reserves the right to restrict, hide, remove or block content or accounts that repeatedly use TAC's social media channels to pursue individual complaints after being directed to the appropriate complaints process.