Communication

How to contact the TAC

In line with Victorian Government guidelines, many TAC staff are working remotely. Due to this situation we have some different options for how you can contact us.

We will respond to all enquiries as quickly as possible, however you may experience delays. We appreciate your patience and ask if you can minimise repeat calls or requests about the same enquiry.

Please use the Contact us online form if you need to get in touch.

Phone lines - urgent calls only

We recommend that you only call 1300 654 329 for urgent matters. You can leave us a voicemail message. Our staff will monitor messages and call you back as soon as possible.

Frequently asked questions

Are meetings involving TAC staff continuing?

TAC staff have ceased face-to-face meetings with TAC clients, including those in hospital and at client homes, until further notice. Meetings with providers or other stakeholders have also ceased until further notice. We are maintaining contact with our clients and providers via phone or video call as required.

How can I contact the TAC’s Clinical Panel?

You can submit an enquiry to the Clinical Panel via our online form or by emailing clinical_panel@tac.vic.gov.au. Your request will be directed to the most relevant person to assist. Please note there may be delays above normal response times while we operate at reduced capacity.