Pain Management Provider

Network Pain Management Programs (NPMP) and Pain Management Services (PMS) are multidisciplinary, group based, education focused programs which are designed to assist clients with musculoskeletal injuries and persistent pain to manage their condition.

NPMP and PMS focus on developing strategies to assist clients who are having difficulty managing their injuries and participating in functional activities due to their pain. NPMP and PMS aim to improve a client's health outcomes by:

  • educating the client about their pain
  • setting early expectations around returning to work
  • educating the client about the risks and benefits of treatments for pain
  • rationalising and reducing medications where possible
  • improving mental health and physical capacity
  • teaching self-management skills and supporting a timely transition to self-management.

What can the TAC pay for?

The TAC can pay the reasonable costs of NPMP and PMS:

  • required as a result of a transport accident injury
  • that are reasonable, necessary or appropriate in the circumstances
  • where the program or service is objectively safe and effective
  • in accordance with the TAC's policies/guidelines
  • authorised by the TAC under the Transport Accident Act 1986

The TAC considers it reasonable to fund only one NPMP or PMS for a client unless there is appropriate clinical justification provided for a subsequent program.

The TAC can pay the reasonable cost of travel and/or accommodation for a client to attend an NPMP or a PMS where:

  • prior approval has been provided by the TAC
  • the need for travel has been clinically justified by the client/ treating medical practitioner.

Who can provide Network Pain Management Programs and Pain Management Services?

A NPMP can be provided by a multidisciplinary team who has agreed to meet specific service standards, established by the TAC. For more information please refer to the Network Pain Management Program Providers' List.

PMS can be provided by a multidisciplinary team comprising of medical practitioners and allied health providers who are authorised to provide rehabilitation services by the TAC.

Who can refer into a Network Pain Management Program or Pain Management Service?

A request for a Network Pain Management can be referred by:

  • a medical practitioner
  • a physiotherapist; or
  • a psychologist.

A request for Pain Management Services requires a referral from the client's treating medical practitioner.

Read more about the pain management services at the Network Pain Management Program or Pain Management Service guideline or download the Network Pain Management Program information sheet.