Medical Examiners and assessors

 

Policies that relate to you

Fees

How to invoice the TAC

When invoicing for services provided to a TAC client, it's important to include the below information. This will help ensure prompt and accurate payment.  

Invoicing information required

 Payee details

  • Group/company/agency
  • TAC payee number (this will be advised once the TAC has received your initial invoice for services.  This number will then be required for future invoicing)
  • Payee billing address
  • Payee practice/clinic address  - if different to your billing address

Client/Patient details

  • Family name and given name/s
  • Patient's TAC claim number for example 04/12345.  If this is unknown, please use your patients date of birth and date of the transport accident

Service details

  • Name of health professional /service provider
  • Date of service
  • Time of service if more than one service was provided on the same day
  • TAC item number and description - as per the TAC fee schedule
  • Duration of each service
  • Itemised fee for each service
  • Service location - if different to the practice/ clinic address
  • Total charge for invoiced items
  • Services which are subject to GST must be submitted on a GST compliant invoice

If you require multiple providers on the one invoice you must be clearly identify the service listed under each health professional/service provider.

You can also use this invoice template XLS, 0.03MB to assist you in preparing your invoices.

Submitting your invoice

Please send an original copy of your invoice to the below address.  Please note duplicate accounts, such as statements, photocopies or facsimiles will not be processed for payment. 

Transport Accident Commission (TAC)
GPO Box 2751
MELBOURNE   VIC   3001

Payment of invoices

Electronic Funds Transfer (EFT) is our preferred method of payment. Please complete the EFT/ Direct Deposit Authority form to help ensure the prompt payment of invoices.

Additional information required for:

Common Law, VCAT, s.93 and recoveries.  Please refer to the TAC's letter of instruction for this information. 

If you have further invoicing or payment queries please contact us.

 

Resources

Forms and brochures

Refer to our useful range of forms and brochures when treating your clients.

 

Medical examinations for TAC clients Summary: 

This information sheet explains what to expect at TAC medical examinations that clients claiming support services are required to attend. You will also find details of what you need to bring and reimbursements (e.g. for travel or work absence related to your examination appointment) that you may be eligible to claim.


Independent Impairment Assessors


Independent Impairment Assessors (IIAs) are medical practitioners specially trained to conduct impairment assessments.  These assessments are required for a person injured in a transport accident, who has made a claim for impairment benefits as a result of sustaining a permanent impairment.

Impairment assessors play a critical role in ensuring the TAC provides timely and equitable lump sum benefits to a person injured in a transport accident.

Becoming an Independent Impairment Assessor

All IIA's must undergo specific training.  Training is delivered by an accredited training provider approved by the Minister for the TAC. The course offers:

  • Administrative information on the assessment of impairment
  • Theory and practice of assessing impairment

For further information about the training course, visit AMA Victoria or email iat@amavic.com.au

Providing services to the TAC

Upon the successful completion of the impairment assessment training course, you can request to provide services by directly contacting us.

Fees

The TAC can pay the reasonable costs of impairment assessment service as detailed in the below fee schedules:

Resources

  • Transport Accident Act (1986)

Further information

If you any questions regarding your role as an IIA or on how to provide services to the TAC, please contact us.

Independent Medical Examiners

Independent medical examiners (IMEs) are health professionals approved by the Transport Accident Commission (TAC) to conduct independent medical examinations.  The findings of these examinations are outlined in a report that is used to make decisions about a TAC client’s claim.

Independent Medical Examiners play a critical role in ensuring the TAC provides the right treatment and benefits to injured Victorians.

The TAC is now accepting applications from suitably qualified practitioners to become Independent Medical Examiners (IMEs) and/or Independent Impairment Assessors (IIAs) in the following disciplines: Addiction Medicine, Urology, Gynecology, Neurosurgery, Paediatrics and Orthopaedic Surgery (Victorian based).

For further information, please see Applying to become an IME below, or contact the Independent Examiner (IE) Coordinator on (03) 5225 7746 or via email at IME@tac.vic.gov.au.

Please submit your fully completed application to the IE Team at IME@tac.vic.gov.au.

Applying to become an IME

Policies that relate to you

Resources

Fees

How to invoice the TAC

When invoicing for services provided to a TAC client, it's important to include the below information. This will help ensure prompt and accurate payment.  

Invoicing information required

 Payee details

  • Group/company/agency
  • TAC payee number (this will be advised once the TAC has received your initial invoice for services.  This number will then be required for future invoicing)
  • Payee billing address
  • Payee practice/clinic address  - if different to your billing address

Client/Patient details

  • Family name and given name/s
  • Patient's TAC claim number for example 04/12345.  If this is unknown, please use your patients date of birth and date of the transport accident

Service details

  • Name of health professional /service provider
  • Date of service
  • Time of service if more than one service was provided on the same day
  • TAC item number and description - as per the TAC fee schedule
  • Duration of each service
  • Itemised fee for each service
  • Service location - if different to the practice/ clinic address
  • Total charge for invoiced items
  • Services which are subject to GST must be submitted on a GST compliant invoice

If you require multiple providers on the one invoice you must be clearly identify the service listed under each health professional/service provider.

You can also use this invoice template XLS, 0.03MB to assist you in preparing your invoices.

Submitting your invoice

Please send an original copy of your invoice to the below address.  Please note duplicate accounts, such as statements, photocopies or facsimiles will not be processed for payment. 

Transport Accident Commission (TAC)
GPO Box 2751
MELBOURNE   VIC   3001

Payment of invoices

Electronic Funds Transfer (EFT) is our preferred method of payment. Please complete the EFT/ Direct Deposit Authority form to help ensure the prompt payment of invoices.

Additional information required for:

Common Law, VCAT, s.93 and recoveries.  Please refer to the TAC's letter of instruction for this information. 

If you have further invoicing or payment queries please contact us.

 

Forms and brochures

Refer to our useful range of forms and brochures when treating your clients.

 

Medical examinations for TAC clients Summary: 

This information sheet explains what to expect at TAC medical examinations that clients claiming support services are required to attend. You will also find details of what you need to bring and reimbursements (e.g. for travel or work absence related to your examination appointment) that you may be eligible to claim.


Professional reference template

 

The TAC accepts applications from the following registered health and medical professionals to become an IME:

  • medical practitioner
  • psychologist
  • dentist
  • occupational therapist
  • optometrist
  • physiotherapist
  • chiropractor
  • osteopath
  • podiatrist

The TAC has a formal recruitment process for new IME applications and applicants must meet the selection criteria outlined in the Selection Criteria for IMEs document.  The TAC will advertise a request for applications for IMEs based on need in a particular speciality, geographical location or area of expertise. Applications outside of these areas of needs may not be considered.  All applications are assessed by a selection panel against the selection criteria.

Joint Medical Examinations

Joint Medical Examinations are independent medical examinations requested jointly by the TAC and a client’s solicitor.  Please see the page Joint Medical Examination Process for details about this.

Personal safety and security

The TAC is currently reviewing its security guidelines. In the meantime, please review the guidelines developed by WorkSafe Victoria at their Independent Medical Examiners page.

Contacting the TAC

If you have any questions or feedback regarding the information above, or about Independent Medical Examinations in general, please contact:

IME Team
Health Branch - Supported Recovery
Email: ime@tac.vic.gov.au

Post:

IME Team
Transport Accident Commission
C/- Health Branch - Supported Recovery
60 Brougham Street, Geelong, 3220

Keeping your details up to date

Your details are important to us. Should they change, please contact ime@tac.vic.gov.au to update.

Joint Medical Examination (JME) Process

The Joint Medical Examination (JME) process commenced as part of the legislative amendments to the Transport Accident Act 1986 in November 2013. It was introduced to improve client experience by reducing the number of medical examinations clients need to attend.

From 1 July 2014, the TAC is no longer liable to reimburse a solicitor for a medico-legal report obtained for a TAC matter under Section 60(2F), unless it is requested jointly by the TAC and the person who is injured. The TAC will continue to pay reasonable medical costs to medical examiners for conducting TAC only examinations.

This is where you will find all reference material to the JME process. Included is the JME Guidelines, what you will need and what you need to do within the timeframes listed.

What is the process?

The JME Guidelines contain all the necessary steps and timelines in the JME process.

JME Assessment criteria

The TAC will consider whether a request for JME can be approved based on the following JME Assessment Criteria

Billing process for Joint Medical Examinations

If you receive notification from the TAC that the examination you are conducting is jointly requested, you should bill the TAC for the examination.

If you do not receive any information notifying you that the examination is jointly requested, you should bill the party who initiated the examination.

Fees for Joint Medical Examinations

There are different fees associated with a JME.

Joint Medical Examination and Reports fee schedule.

JME queries or feedback

Please direct any queries or feedback about the Joint Medical Examination process to jmecommunications@tac.vic.gov.au