As orthoptists, you play an important role in helping our clients recover from and manage their transport accident injuries.
We have approved and can pay the reasonable costs of orthoptic services immediately after a transport accident when they are required as a result of a transport accident injury.
Orthoptic consultations and services that are part of a rehabilitation program are covered. Basic equipment is also covered.
We will review our client’s treatment to ensure it’s reasonable, clinically justified, outcome focused and in line with the Clinical Framework. We'll ask you and our client for information during these reviews and may temporarily stop funding treatment if we don’t receive it. When requested, you must complete the Allied health treatment and recovery plan and return it to us.
Reviews help us understand our client’s injuries, treatment needs and goals and how to best support them to get their life back on track. After a review we’ll let you and our client know the decision regarding further treatment.
Here’s how to work with our clients, manage billing and payments and find out what we can and cannot pay for.