Fees for services provided by public hospitals to TAC claimants are agreed with the Victorian Department of Health and outlined in the Department's Fees and Charges for Acute Health Services in Victoria.
To access the index for these fees please visit Department of Health (Vic).
Refer to our helpful range of clinical resources when treating your patient.
Forms and brochures
Instructions – how to use and save forms
You can open each form by clicking on the links below. You should then 'save as', giving the document a unique name (usually the clients). You may then type directly onto the form and save it on your own computer. Form fields expand as you type to ensure you have enough room for your text.
You only need to complete and submit the forms listed below if we ask you to.
- Functional Independence Assessment: Attendant Care and Allied Health Service Recommendations form and notes, or
- Functional Independence Assessment: Accommodation and Allied Health Service Recommendations form and notes
This assessment should be completed at least 2-3 weeks prior to discharge for all clients who have severe injuries.
Refer to the TAC's Attendant Care policy for additional information.
Pain Management Program
All pain management programs require prior approval in writing and a discharge evaluation form to be completed at the conclusion of the program. Refer to the TAC's Pain Management Program policy for additional information.
How to invoice the TAC
Billing the TAC
For more information and to view the fee schedule please visit www.health.vic.gov.au/feesman
The following information must appear on accounts sent to the TAC. All accounts must be marked 'tax invoice'. For further information about tax invoice requirements please visit www.ato.gov.au
Only the original account will be accepted. Only one patient may appear on each account. Duplicate accounts, statements or facsimiles will not be processed.
Accounts must be addressed to the TAC (not to the client). Please do not issue the TAC with receipts.
Date of admission
Date of discharge
Total amount charged
ICD-10-AM code(s) for each injury and condition
Inpatient stay (to and from dates)
Theatre date(s), item numbers, quantity and the amount for each service
Outpatient item number(s) (eg. PUB90)
Description of medication(s) including name, strength and quantity (for example, Paracetamol, 500mg x 20).
For pharmacy items, the date of supply and if this was during an inpatient stay or at discharge
Prosthesis date(s) of service and billing code
Paramedical service with associated time code (for example, PUB20A = 15 mins, PUB20C = 45 mins, PUB20D = 1 hour).
Services which are subject to GST must be submitted on a GST compliant invoice
ICD-10-AM codes must be assigned by a clinical coder and be based on documentation in the medical record.
For rehabilitation episodes/admissions
Must follow ACS 2104
A code for the primary reason for rehabilitation must be sequenced immediately after Z50
For acute episodes/admissions
If the principal diagnosis is a Z code, an additional ICD-10-AM code is required to identify the original injury for which the care was required
What to do if your account is not paid
If you have a query about an unpaid or returned account please call the TAC Customer Service Centre on 1300 654 329