15 Feb 2018
Removing red tape for injured Victorians
Victorians injured in transport accidents will no longer be out of pocket for health and medical treatment from today.
People injured in transport accidents will no longer have to pay for the first $651 of their medical expenses before the Transport Accident Commission (TAC) covers their costs.
The ‘excess’ for medical services has long been confusing for people injured in transport accidents and their health providers, with research indicating it has led to delays in people receiving treatment and ultimately delaying their recovery.
These changes will significantly improve the experience of both providers and clients in dealing with the TAC.
For accidents that occurred on or after 14th February 2018, medical and healthcare practitioners can provide treatment to TAC clients immediately and invoice the TAC directly.
For clients whose accident occurred prior to 14th February 2018 the medical excess still applies.
Providers will still need to check if the patient has an eligible claim before providing treatment. You can sign up to our new payment platform, LanternPay, to easily access eligibility information and to have your invoice paid next business day.
These changes are part of the TAC’s strategy to ensure our clients get the right treatment, at the right time, to get their lives back on track. Find out more at www.tac.vic.gov.au/changes