The TAC is not taking new applications for outreach provider registration at this time.

If you have any questions, please contact the TAC's Disability Stakeholder Engagement team at disability_stakeholder_engagement@tac.vic.gov.au

To be eligible for registration

Outreach providers need to be registered with the TAC to provide services to TAC clients under Victorian transport accident legislation. The TAC expects the delivery of services to be based on a strengths based recovery model. Providers are expected to work holistically, with the delivery of services to be consistent with the goals of the client's treating team.

To be eligible to provide outreach services for TAC clients, a service provider must:

  • be a party to a service agreement with the Victorian Department of Health to deliver Mental Health Community Support Services (Individualised Client Support Packages) and
  • complete the Provider Registration form

Registration can be maintained by the provider by continuing to meet these registration criteria and any amendments to the criteria or requirements made by the TAC. The TAC reserves the right to audit providers to ensure compliance with all criteria and standards.

For more information, please refer to the TAC’s Outreach Guidelines.

Note: Services will not be paid for until approval has been granted via the registration process.