How to submit an invoice

HICAPS Digital

Eligible providers can use HICAPS Digital to submit online invoices. Payment decisions are made immediately, and you can receive payment the next business day.

Find out more about HICAPS Digital in the video below or visit our HICAPS Digital page.

Email

To invoice the TAC via email, submit your invoice as a PDF attachment to invoices@tac.vic.gov.au

Your email must contain:

  • invoices for only one client per email
  • the word ‘invoice’ and the TAC claim number in the subject line i.e. Invoice for TAC claim xx/xxxx
  • invoices in PDF format (not Microsoft Excel or Word)
  • no links to accounting programs (e.g. MYOB)

The below video has information on invoicing requirements  to receive efficient payment.

Post

To invoice the TAC by post you must send an original copy of the invoice to:

Transport Accident Commission (TAC)
GPO Box 2751
MELBOURNE VIC 3001

The video above has information on invoicing requirements  to receive efficient payment.