Information for existing TAC clients
This section is for people who have an accepted TAC claim. If you have had an accident and need to lodge a claim, please visit the What to do after an accident section.
Here you will find information about the things the TAC can pay for and how to claim them.
You will also find information about the TAC's medical excess and if it applies to you.
Learn how myTAC enables you to submit reimbursement forms, send us an enquiry and learn about what services you can access without having to call us first.
The TAC's 'After your accident' videos also explain the ways that the TAC can help you after an accident.
System upgrade - reimbursement payments affected
We are upgrading our system to help you get the treatment and services you need more quickly.
This means there will be delays in reimbursements from 23 February until the end of March.
Income payments are not affected.
We apologise for any inconvenience this may cause.
If your accident was before 14 February 2018 and you were not admitted to hospital after your accident, you may need to reach a medical excess before the TAC can pay for your treatment and supports. Visit this section to find out if the medical excess will apply to you and what you will need to do if it does.Find out more about the medical excess
The TAC pays for the reasonable cost of medical treatment, rehabilitation services, disability services, travel and household support services that you may need as a result of your accident injuries.Find out how TAC can help with treatment and support services