Assistance from the TAC
A growing number of Attendant Care Agencies are able to provide Daily support. Please contact your Support Coordinator for more details.
In order to minimise any difficulties that attending an independent medical examination may cause, we provide the following help if needed.
An interpreter
Contact the TAC and we will arrange a professional interpreter who speaks your language to be present at your medical examination. A family member or friend should not act as your interpreter.
Travel costs
The TAC will reimburse the reasonable cost of travelling to and from medical examinations. For more information, please see our Travel and Accommodation policy.
Accommodation
If you live in rural Victoria or interstate and are asked to attend a medical examination in Melbourne, there is a TAC rate for reimbursement of accommodation and travel expenses. For more information, please see our Travel and Accommodation policy.
Time off work to attend
If you have to take time off work to attend a medical examination and you lose income as a result, we will reimburse you for lost wages. For more information, please see our Expenses when attending medical/impairment examinations policy.
You can call the TAC on 1300 654 329 and ask for a copy of this information.