What we can and can't pay for
The Transport Accident Act 1986 sets out what the TAC can pay for.
We can pay for:
- medical treatment
- services to help you while you recover
- replacement or repair of damaged glasses or dentures
- income support if you can’t work because of your accident injuries
- return to work support for you and your employer
- a lump sum payment if you are eligible for compensation
- the cost of the application fee to obtain a Medical Treatment Visa if required due to transport accident injuries.
What we don’t cover
We don’t cover things like:
- Damage to your car, motorbike, scooter, bicycle or other type of transport including the cost of towing or vehicle storage
- Damage to non-medical personal items (motorcycle gear, clothes, mobile phones etc.)
| We can pay for | We can't pay for |
|---|---|
| Medical treatment, rehabilitation services, disability services, income support, travel support and household support | Treatment or services unrelated to your transport accident injuries |
| Treatment and services recommended by a health professional | Treatment or services that are not safe, effective or necessary |
| Treatment and services you need because of your transport accident injuries | Treatment or services provided outside Australia |
| Treatment and services provided in Australia | Treatment by a person who is not registered, qualified or authorised to provide the service |
| Treatment and services which are safe and effective | An account for a treatment or service submitted outside the TAC's time limit for payment |
Replacement or repair of damaged glasses or dentures | Travel costs not related to your TAC claim. See our travel policy for details |
| Cancellation or non-attendance fees for appointments you make | |
Repair to your car, motorbike, scooter, bicycle or other type of transport | |
Repair to non-medical personal items (motorcycle gear, clothes, mobile phones etc.) |
