What we can and can't pay for

The Transport Accident Act 1986 sets out what the TAC can pay for.

We can pay for:

What we don’t cover

We don’t cover things like:

  • Damage to your car, motorbike, scooter, bicycle or other type of transport
  • Damage to non-medical personal items (motorcycle gear, clothes, mobile phones etc.)
We can pay for We can't pay for
Medical treatment, rehabilitation services, disability services, income support, travel support and household support Treatment or services unrelated to your transport accident injuries
Treatment and services recommended by a health professional Treatment or services that are not safe, effective or necessary
Treatment and services you need because of your transport accident injuries Treatment or services provided outside Australia
Treatment and services provided in Australia Treatment by a person who is not registered, qualified or authorised to provide the service
Treatment and services which are safe and effective An account for a treatment or service submitted outside the TAC's time limit for payment

Replacement or repair of damaged glasses or dentures

Travel costs not related to your TAC claim. See our travel policy for details
  Cancellation or non-attendance fees for appointments you make
 

Repair to your car, motorbike, scooter, bicycle or other type of transport

 

Repair to non-medical personal items (motorcycle gear, clothes, mobile phones etc.)