Less paperwork, more certainty for providers
Starting in mid-March, we will offer a wide range of pre-approved treatments and services, which you can deliver, and refer patients to, without sending an approval request or calling us first.
No medical excess for new clients
The medical excess no longer applies for accidents on or after 14th February 2018. Patients can seek treatment immediately without needing to pay the first portion of medical costs
Looking for a diverse and interesting role? Join the TAC’s Clinical Panel
The TAC is seeking experienced health and disability practitioners to join our dynamic team of experts on our Clinical Panel.
Health and service providers play an integral role in supporting the recovery of a person injured in a transport accident. In this section you will find all the information you need to work with TAC clients.
System upgrade - payment delays
Due to our recent system upgrade to reduce your administrative burden we are experiencing some delays in payments to service providers for mailed or faxed invoices. Please do not re-send invoices, our accounts team are working hard to get you paid as soon as possible.
Invoices submitted via LanternPay are unaffected, and the LanternPay rebate is being extended until Friday 18th May so eligible providers can continue to get next business day payments fee-free while we catch up on the backlog.
Less paperwork, more certainty
The TAC has unveiled key changes to reduce the paperwork required of service providers when they treat TAC clients. The changes are in support of the TAC 2020 Strategy, which aims to reduce road trauma and help clients get their lives back on track.
Starting in mid-March, the TAC will offer a wide range of pre-approved treatments and services, which you can deliver, and refer patients to, without sending an approval request or calling the TAC first. You can be assured of payment in line with the TAC fee schedule for any treatment or service on the pre-approved list, with no need to contact the TAC beforehand. Find out more about the upcoming changes.