If you’ve been injured in a transport accident and would like to lodge a claim, there is some information that the TAC will need to allow us to help you. This information will be used to assess and make a decision about your claim.
- If police did not attend your accident, please report it in person at your local police station. When you make a TAC claim we will ask you for the police report number, or the officer’s name and badge number and the police station you reported it to.
- If your accident happened on public transport, please report it to the relevant authority. You will be given an incident number which we will ask you for.
- You will need to have sought medical treatment for your transport accident injuries.
Your privacy
The TAC collects the following information from you to determine if you are eligible for a TAC claim and to:
- deliver services and supports that meet your needs,
- to contact your medical treaters or other parties about your transport accident or claim, and
- to manage your TAC claim ongoing.
Without this information, we may not be able to make a decision about your claim and eligibility for treatments, services and benefits.The TAC may disclose information collected to your medical and service providers, your employer, your solicitor, other Government agencies, a court or tribunal, or anyone you authorise, or when required to by law. Our TAC’s privacy policy (section 2.2) sets out other uses and disclosures you can expect, and also how we protect your information.
You can get a copy of this information by contacting the TAC.
