If you’ve been injured in a transport accident and would like to lodge a claim, there is some information that the TAC will need to allow us to help you. This information will be used to assess and make a decision about your claim.
- If police did not attend your accident, please report it in person at your local police station. When you make a TAC claim we will ask you for the police report number, or the officer’s name and badge number and the police station you reported it to.
- If your accident happened on public transport, please report it to the relevant authority. You will be given an incident number which we will ask you for.
- You will need to have sought medical treatment for your transport accident injuries.
Your privacy
The TAC respects your privacy. The TAC will retain this information and may use or disclose it to make further inquiries or assist in the ongoing management of the claim. The TAC may also be required by law to disclose this information.
If you require further information about our privacy policy, please call the TAC on 1300 654 329 or visit our privacy policy.
