If you’ve been injured in a transport accident, you can use this form to lodge a claim with the TAC.
Before you start, please make sure you have all of the relevant information listed below. We will use this information to make a decision about your claim.
You will need to provide:
1. Accident details
- Police report number, or for accidents involving public transport, please provide the incident number you received when you reported the accident to the operator.
- If police did not attend the scene of the accident, please report the accident to your local police station. We need the police report number or the name of the officer, their badge number and the station you reported the accident to.
- The time, date and location of the transport accident.
2. Injury details
- Written details of your accident injuries from a healthcare professional, such as a Certificate of Capacity, hospital discharge summary, medical certificate, or letter from a doctor or allied health professional.
- Contact details of the health professionals you have seen for treatment.
You will also need to provide information about any other cars and drivers involved in the accident, as well as any witnesses.
If you’ve had or will need more than five days off work due to your accident injuries, please also provide your employment details.
You have 12 months from the date of your transport accident to lodge your TAC claim, unless there are exceptional circumstances.
Saving this form
You can use the ‘Save and exit’ button to save your progress at any time. We will send you an email with a link and passcode you can use to resume the form. You have 10 days to come back and complete your form. After that, for privacy and security reasons, the TAC will delete your information.. If you wish to complete the form, you will need to start again.
Please note, this form must be fully completed and submitted to be considered as a TAC claim.
Your privacy
The TAC collects the following information from you to determine if you are eligible for a TAC claim and to:
- deliver services and supports that meet your needs,
- contact your medical treaters or other parties about your transport accident or claim, and
- manage your TAC claim.
Without this information, we may not be able to make a decision about your claim and eligibility for treatments, services and benefits. The TAC may disclose information collected to your medical and service providers, your employer, your solicitor, other Government agencies, a court or tribunal, or anyone you authorise, or when required to by law. Our TAC’s privacy policy (section 2.2) sets out other uses and disclosures you can expect, and also how we protect your information.
You can get a copy of your information by contacting the TAC.
