A future where every journey is a safe one

For health and service providers

Health and service providers play an integral role in supporting the recovery of a person injured in a transport accident. In this section you will find all the information you need to work with TAC clients.

LanternPay - a new digital payment solution

Most service providers can now process TAC payments through LanternPay, a digital solution that allows you to submit paperless invoices, view payment decisions immediately, and receive payment the next business day. You can also see in real time if a client has a TAC-approved claim.

If you are a new TAC provider register to provide services to TAC clients here.  For existing providers, sign up to the new digital payment solution at www.lanternpay.com/tac

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Registering with the TAC

Health and disability service providers looking to provide services to TAC clients can register using our simple registration form.

Find out more about Registering with the TAC

Working with TAC clients

Everything you need to know about working with TAC clients can be found in this section.

Find out more Working with TAC clients

Invoicing and fees

Find information about invoicing the TAC and fees paid to service providers.

Find out more Invoicing and fees

For health professionals

Find information specific to your profession, including fees, policies, clinical resources and forms you may need when treating a person with a transport related injury.

Find out more For health professionals

For disability service providers

Specific information for disability service providers

Find out more For disability service providers

For legal professionals

Specific information for legal professionals is located in this section, including information on TAC legislation, dispute protocols, guidelines that the TAC uses for the recovery of legal costs and the guidelines for the funding of test cases.  

Find out more For legal professionals

Documents and forms

There are a number of forms and information brochures you may need when dealing with a person with a transport related injury.  A comprehensive list of these brochures and forms is available here.

Find out more Documents and forms