A future where every journey is a safe one

For health and service providers

Health and service providers play an integral role in supporting the recovery of a person injured in a transport accident. In this section you will find all the information you need to work with TAC clients.

LanternPay - a new digital payment solution

Most service providers will soon be able to process TAC payments through LanternPay, a digital solution that allows you to submit paperless invoices, view payment decisions immediately, and receive payment the next business day. You can also see in real time if a client has a TAC-approved claim.

If you are a new TAC provider register to provide services to TAC clients here.  For existing providers, find out more about LanternPay, or to express your interest in the new digital payment solution visit www.lanternpay.com/tac

Registering with the TAC

Health and disability service providers looking to provide services to TAC clients can register using our simple registration form.

Find out more about Registering with the TAC

Fees and policies

In this section you'll find an A to Z list of TAC fees and policies for health and service providers dealing with a person injured in a transport accident.  Broken down into industry categories, this section contains all the information you need to know about working with the TAC.

Find out more Fees and policies

For health professionals

Find information specific to your profession, including fees, policies, clinical resources and forms you may need when treating a person with a transport related injury.

Find out more For health professionals

Documents and forms

There are a number of forms and information brochures you may need when dealing with a person with a transport related injury.  A comprehensive list of these brochures and forms is available here.

Find out more Documents and forms

Clinical resources

This section contains a range of clinical tools and information to assist you in providing treatment to a person with a transport related injury, including the clinical framework for the delivery of health services. See the latest health research as well as the evidence reviews on treatment choices here.

Find out more Clinical resources

For legal professionals

Specific information for legal professionals is located in this section, including information on TAC legislation, dispute protocols, guidelines that the TAC uses for the recovery of legal costs and the guidelines for the funding of test cases.  

Find out more For legal professionals

Locate a health or service provider

Here you'll find a list of home help or attendant care providers. You can also access contact details of  physiotherapists, occupational therapists and pain management providers who have skills and experience in treating TAC clients.

Locate a health or service provider