A future where every journey is a safe one

For health and service providers

Health and service providers play an integral role in supporting the recovery of a person injured in a transport accident. In this section you will find all the information you need to work with TAC clients.

Less paperwork, more certainty

The TAC has unveiled key changes to reduce the paperwork required of service providers when they treat TAC clients. The changes are in support of the TAC 2020 Strategy, which aims to reduce road trauma and help clients get their lives back on track.

Medical excess

Medical excess no longer applies for clients whose accidents occured on or after 14th February 2018.  Find out more about the changes to medical excess.

Approval of services

Starting in mid-March, the TAC will offer a wide range of pre-approved treatments and services, which you can deliver, and refer patients to, without sending an approval request or calling the TAC first. You can be assured of payment in line with the TAC fee schedule for any treatment or service on the pre-approved list, with no need to contact the TAC beforehand. Find out more about the upcoming changes.

Registering with the TAC

Registering with the TAC

Health and disability service providers looking to provide services to TAC clients can register using our simple registration form.

Find out more about Registering with the TAC
Working with TAC clients

Working with TAC clients

Everything you need to know about working with TAC clients can be found in this section.

Find out more Working with TAC clients
Invoicing and fees

Invoicing and fees

Find information about invoicing the TAC and fees paid to service providers.

Find out more Invoicing and fees
For health professionals

For health professionals

Find information specific to your profession, including fees, policies, clinical resources and forms you may need when treating a person with a transport related injury.


Find out more For health professionals
For disability service providers

For disability service providers

Specific information for disability service providers

Find out more For disability service providers
For legal professionals

For legal professionals

Specific information for legal professionals is located in this section, including information on TAC legislation, dispute protocols, guidelines that the TAC uses for the recovery of legal costs and the guidelines for the funding of test cases.

Find out more For legal professionals
Documents and forms

Documents and forms

There are a number of forms and information brochures you may need when dealing with a person with a transport related injury.  A comprehensive list of these brochures and forms is available here.

Find out more Documents and forms