Telehealth services enable providers to use video conferencing to deliver health services to a client and/or communicate health information about that client. Where TAC clients don’t have access to videoconferencing, telephone consultations may be used, except for medico-legal examinations.

Guidelines for the delivery of telehealth can be found below.

TAC telehealth rates are now available for the following professions.

Please click a link below to see the item codes and rates for each health profession:

• Case Management (in special circumstances)
• Chiropractors
• Dietetics
• Exercise Physiologists
• General Practitioners
• Medical Specialists (including Psychiatrists)
• Medico-legal examinations
• Network Pain Management Programs (in special circumstances)
• Nursing (continence)
• Occupational Therapists
• Osteopaths
• Outreach in special circumstances
• Physiotherapists/Neurophysiotherapists
• Podiatrists
• Private Hospitals
• Prosthetists and Orthotists
• Psychologists/Neuropsychologists
• Social Workers
• Speech Pathologists

The TAC expects its providers to use telehealth when it is clinically appropriate to do so and relates to a client’s transport accident injuries. Telehealth services must be provided in line with the Provider guidelines for delivery of telehealth services, the TAC Clinical Framework, providers’ peak body associations and Federal/State policy.