What are driving and vehicle modifications?
If you have injuries that make it difficult for you to drive, changes may be needed to help you to get in and out of your vehicle, drive, load mobility aids or be transported safely while someone else drives.
Will the TAC pay for these vehicle changes?
To increase your independence and mobility, we can pay for changes to your vehicle so you can drive again.
Sometimes we can also pay an amount towards the cost of buying a vehicle in Australia.
How are vehicle changes approved?
We will pay for an occupational therapist qualified in driver assessment and training to assess your needs. They will let us know what vehicle changes are needed.
We also need medical clearance that you will be able to safely drive the modified vehicle. You may also need to do a driving program.
How much will the TAC pay?
We pay the reasonable cost (recommended retail price) of vehicle changes, including supply, delivery and installation.
If we agree to pay an amount towards the cost of buying a vehicle for modification, we consider things like the current market value of any vehicle you own and the value or trade in value of any damaged vehicle.
If your car is too old to be modified and the car you planned to replace it with is not suitable for major changes, we can pay the difference between the cost of the car you planned to buy and a suitable car selected by the TAC.
The TAC is unable to send or receive hard copy documents at this time. We have some different options for you to send us forms, documents or receipts for reimbursement.
Please use our app or web portal, myTAC to ask for reimbursements. Go to upload documents > reimbursement form and send us a photo of your receipt or proof of payment and a description of what you've paid for.
If you can't use myTAC to send your receipts, please take a photo and email it to us at firstname.lastname@example.org. Include your claim number in the subject line of your email so we can process your request.
Forms and documents
Please use our app or web portal, myTAC to send forms or documents. Go to upload documents > submit documents and send us a photo of your form or document.
If you can't use myTAC to send your forms or documents, please take a photo and email it to us at email@example.com. Include your claim number in the subject line of your email so we can process your request.
Vehicle modifications - TAC Client information sheet
This information sheet outlines who can apply for TAC-funded vehicle modifications to ensure safety, accessibility and independence as a driver or passenger. It also explains the assessment and approval process, examples of vehicle modifications (e.g. hand controls to operate the accelerator and brake) and the legal contracts involved.
Using modified vehicles - cost exemptions
If you need to use a modified vehicle as a result of your transport accident injuries, you may be exempt from paying some normal costs associated with purchasing and owning the vehicle.
Driving and vehicle modifications
You or your representative will need to sign a TAC Capital Service Agreement when the cost of a purchase or modification is more than the amounts listed below:
|Type of modification or purchase||Threshold (for Agreements |
16 February 2010 and
22 October 2018)
|Threshold (for Agreements |
made on or after
23 October 2018)
|Purchase of medical equipment or item||$5,000||$5,000|