What we can help pay for - children and families

The TAC can help pay for treatments and services to support a child or young person’s recovery after an accident. We support children of all backgrounds and lived experiences.

We recognise children’s needs will likely change over time, as they grow and develop. The TAC will work with you and your treating team to make sure your child’s needs are met, in line with our policies.

If you can’t find what you’re looking for please contact us on 1300 654 329.

Common services and supports for people under the age of 18 include:

Medical services and doctor appointments, x-rays and scans.
Allied health services such as physiotherapy and occupational therapy.
Mental health and wellbeing services such as psychology.
Support for family members while a child is in hospital such as time off work payments, travel and accommodation.
Travel and accommodation to get to appointments related to the accident.
Payments to help with the extra cost of looking after your injured child, called the Minors additional benefit.

Returning to school or work after an accident

Getting back to school or work after an accident is an important step in a child or young person’s rehabilitation, but it can be challenging. There are many education support services the TAC can help pay for to support your child:

Inclusion programs in preschool and childcare
Integration programs (including integration aides)
A special education consultant
Special school funding
Tutoring
Adaptive equipment recommended by your treating health professional.

When it’s needed, the TAC will work with your child’s school and treating team to make sure your child gets the education support services they need as a result of their accident.

A young person may be entitled to Loss of Earnings Benefits.

Getting approval

In the first 90 days after your accident, there are some treatments and services the TAC can help pay for without the need for you to contact us for approval first. Others require our approval.

Some supports, like cleaning and gardening, are not usually able to be funded for the claims of people under the age of 18

TAC funded support and services must be:

recommended by your child’s doctor or health professional,
for your child’s accident injuries, and
should not replace your usual parental or caregiver responsibilities.

We will monitor your recovery progress. We may contact you or your health and service providers to talk about your treatment and the support you need.

It’s important to review our policies or contact us to discuss your child’s options. More information can be found on our treatments and services page.

Finding a provider

Often service providers specialise in working with children and young people. This is called ‘paediatrics.’ Finding a provider that suits your child’s needs is important and is your choice.

We recommend doing some research to find the right paediatric provider, and the TAC can help you decide. Your General Practitioner or other providers may be able to suggest paediatric providers for you.

Providers need to be registered with the TAC. Our finding and choosing a provider page has more information.

What you can expect of the services we pay for

We expect that all TAC service providers operate in a way that supports the safety and wellbeing of children and young people. This includes any child who is impacted by TAC service delivery, not just clients of the TAC.

Our providing quality and safe services page details what you should expect of service providers.

If you are concerned about a provider’s conduct towards a child, we want to hear about it. Please see our Concerns and Complaints page.


What we can help pay for - children and families The TAC can help pay for treatments and services to support a child or young person’s recovery after an accident. We support children of all backgrounds and lived experiences. We recognise children’s needs will likely change over time, as they grow and develop. The TAC will work with you and your treating team to make sure your child’s needs are met, in line with our policies. If you can’t find what you’re looking for please contact us on 1300 654 329. Common services and supports for people under the age of 18 include: Medical services and doctor appointments, x-rays and scans. Allied health services such as physiotherapy and occupational therapy. Mental health and wellbeing services such as psychology. Support for family members while a child is in hospital such as time off work payments, travel and accommodation. Travel and accommodation to get to appointments related to the accident. Payments to help with the extra cost of looking after your injured child, called the Minors additional benefit. Returning to school or work after an accident Getting back to school or work after an accident is an important step in a child or young person’s rehabilitation, but it can be challenging. There are many education support services the TAC can help pay for to support your child: Inclusion programs in preschool and childcare Integration programs (including integration aides) A special education consultant Special school funding Tutoring Adaptive equipment recommended by your treating health professional. When it’s needed, the TAC will work with your child’s school and treating team to make sure your child gets the education support services they need as a result of their accident. A young person may be entitled to Loss of Earnings Benefits. Getting approval In the first 90 days after your accident, there are some treatments and services the TAC can help pay for without the need for you to contact us for approval first. Others require our approval. Some supports, like cleaning and gardening, are not usually able to be funded for the claims of people under the age of 18 TAC funded support and services must be: recommended by your child’s doctor or health professional, for your child’s accident injuries, and should not replace your usual parental or caregiver responsibilities. We will monitor your recovery progress. We may contact you or your health and service providers to talk about your treatment and the support you need. It’s important to review our policies or contact us to discuss your child’s options. More information can be found on our treatments and services page. Finding a provider Often service providers specialise in working with children and young people. This is called ‘paediatrics.’ Finding a provider that suits your child’s needs is important and is your choice. We recommend doing some research to find the right paediatric provider, and the TAC can help you decide. Your General Practitioner or other providers may be able to suggest paediatric providers for you. Providers need to be registered with the TAC. Our finding and choosing a provider page has more information. What you can expect of the services we pay for We expect that all TAC service providers operate in a way that supports the safety and wellbeing of children and young people. This includes any child who is impacted by TAC service delivery, not just clients of the TAC. Our providing quality and safe services page details what you should expect of service providers. If you are concerned about a provider’s conduct towards a child, we want to hear about it. Please see our Concerns and Complaints page.