Your feedback plays a very important role in letting us know what things we are doing well and where we need to improve. Surveys are conducted every three months with people who have a claim with the TAC.
You can also email firstname.lastname@example.org, or call the TAC on 1300 654 329 to provide your feedback on the service you receive.
If you would prefer to write a letter to the TAC, you can post it to:
Transport Accident Commission
PO Box 742
Geelong VIC 3220
Your feedback could be about:
- The level of service provided by the TAC
- A TAC advertisement or sponsorship
- Your interactions with TAC staff
Your feedback will be directed to the appropriate manager. If you wish to receive a response from the TAC, please also include your postal or email address.