There are a number of different ways you can contact us. Please choose an option below for more information.
1. Use our myTAC app or web portal to send and receive messages. You can also send us documents, receipts and requests for reimbursement
2. Use the Contact us online form
3. If you have a direct line for your TAC claims manager you can contact them on that number.
4. Call 1300 654 329. Our phone lines are open between 8.30am and 5.30pm Monday to Friday.
If we are unable to answer your call you will be prompted to leave a message. Our staff are monitoring all messages and will call you back as soon as possible.
If you need to speak to a counsellor urgently after hours, please call Lifeline on 13 11 14.
Please use the Contact us online form.
Note: TAC telehealth rates are now available for a range of professions. Find out more here.
Our phone lines are open between 8.30am and 5.30pm Monday to Friday.
Submit your invoice as a PDF attachment to email@example.com
Your email must contain:
More information about how to invoice the TAC is available here.
Please visit tac.vic.gov.au/claim for information about how to make a TAC claim.
To send a complaint or compliment to the TAC, please use our online complaints and compliments form or email firstname.lastname@example.org
Information about our Complaints process is available here
The TAC Abuse and Neglect Report line is an information and referral line that you can use to report abuse or neglect by a TAC funded service.
Please visit our report abuse or neglect page for more information.
For information about the TAC in your own language, call the relevant number below:
If you are a client find out how we can help with interpreting services
Google Translate is available here:
(Claims related items)TACGPO Box 2751Melbourne, VIC 3001
(Non-claims related) TACPO Box 742Geelong, VIC 3220