You can use the online contact us form below to send us a message at any time.
If you've been injured in an accident and need to lodge a TAC claim, please visit our How to make a TAC claim page.
There are a number of different ways you can contact us. Please choose an option below for more information.
1. Use our myTAC app or web portal to send and receive messages. You can also send us documents, receipts and requests for reimbursement
2. Use the Contact us online form
3. If you have a direct line for your TAC claims manager you can contact them on that number.
4. Call 1300 654 329. Our phone lines are open between 8.30am and 5.30pm Monday to Friday. Please listen carefully as we have updated our menu options.
If you need to speak to a counsellor urgently after hours, please call Lifeline on 13 11 14.
Contact us through the National Relay Service (NRS) on 1800 555 677.
Give the NRS the TAC’s number, 1300 654 329 when your call is answered.
Please use the Contact us online form.
You can also call us on 1300 654 329. Our phone lines are open between 8.30am and 5.30pm Monday to Friday. Please listen carefully as we have updated our menu options.
Submit your invoice as a PDF attachment to email@example.com
Your email must contain:
More information about how to invoice the TAC is available here.
Please visit tac.vic.gov.au/claim for information about how to make a TAC claim.
You can also call us on 1300 654 329. Our phone lines are open between 8.30am and 5pm Monday to Friday. Please listen carefully as we have updated our menu options.
To send a complaint or compliment to the TAC, please use our online complaints and compliments form or email firstname.lastname@example.org
Information about our Complaints process is available here
The TAC Safer Services Support line is an information and referral line you can use if you have concerns about the quality or safety of a TAC funded service.
Please visit our TAC Safer Services Support page for more information.
For information about the TAC in your own language, call the relevant number below:
If you are a TAC client find out how we can help with interpreting services
Google Translate is available here:
(Claims related items)TACGPO Box 2751Melbourne, VIC 3001
(Non-claims related) TACPO Box 742Geelong, VIC 3220