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Fraud and compliance

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The TAC is committed to protecting the funds and other assets placed under its control and protection for the benefit of the people of Victoria.  Fraud represents potential risks to these funds and assets.

The TAC will not tolerate fraudulent or corrupt activities against its interests and will vigorously pursue parties engaged in such practices or attempting to do so.

Read the TAC Compliance and Enforcement Policy

How to make a report

Prosecutions

Fraud and the TAC

Fraud is dishonest activity or potential financial loss to the TAC  including theft of moneys or other property by employees or persons external to the TAC. This includes:

  • the deliberate falsification, concealment or destruction of documentation
  • falsified documentation used or intended for use for a normal business purpose
  • the improper use of information or position.

The following are examples of fraudulent behaviour:

  • knowingly submitting a false claim
  • providing false information
  • working whilst on compensation benefits
  • altering a medical certificate
  • submitting false travel expense claims
  • claiming for services which were not given (service providers) and
  • providing false invoices, medical certificates.

Actions that may be taken by the TAC

Following an investigation, the TAC may:

  • Commence criminal proceedings under relevant provisions of the TA Act or relevant criminal legislation
  • Issue a letter of caution to the person
  • Determine whether civil action should be taken to recover compensation amounts overpaid
  • Refer the matter to the Victoria Police, the Coroner, the Office of Public Prosecutions (OPP) or another body (including professional or trade regulatory bodies such as the Australian Health Practitioner Regulation Agency (AHPRA) and the Legal Services  Board) or
  • Take no further action.

Any employee found to have engaged in, or concealed any such behaviour, may be disciplined, and their employment may be terminated.

How to make a report

Should you wish to make a report of fraudulent behaviour or other breaches of the TAC legislation, please contact the TAC's Fraud and Compliance Group by emailing Fraud_Compliance@tac.vic.gov.au or by calling 1800 332 556.

TAC billing review program

The TAC has a Billing Review Program to ensure that payments for services provided to TAC clients are reasonable and appropriate. For more information please refer to:

Prevention, Detecting and Investigating Fraud 2017/18

The TAC continues to focus on enhancing its toolkit of analytical methods and intelligence reporting techniques in order to identify known and unknown behaviours indicative of potential fraud or claim anomalies.  The ongoing development and refinement of this capability is crucial in ensuring effective support of strategic business change through proactively identifying, preventing and investigating potential fraud and other inappropriate payments in a timely manner.

When endeavouring to reduce fraud and change client /provider behaviour across the scheme the following enforcement action was taken during 2017/18.

There were 13 prosecutions finalised through the Magistrates Court. In all cases the TAC client registered a guilty plea. A total of $216,000 in restitution was awarded to the TAC.  Seventeen (17) matters are currently before the courts at various stages where TAC is alleging fraud against the scheme totalling $401,099. Cases that haven’t met the prosecution threshold are dealt with through TAC’s principal means of achieving prompt voluntary compliance sending fifty one (51) warning letters for breaches of the Act relating to fraud and providing false information to the TAC by clients, Medical and Service Providers incorporating demands for reimbursement.  The Forensics Group continue to be ambitious, leading industries best practice to combat fraud and corruption.  Significant effort and drive into the Australian & New Zealand Interagency Fraud Association (ANZIFA) attended by various state and federal agency across Australia and New Zealand.  The association’s purpose is to foster a proactive community, committed to minimising the impact of fraud, waste and abuse.

Provider Review

During 2017/18 the Forensics Group continued its focus on ensuring payments made to medical and health practitioners and other service providers were appropriate and complied with the Transport Accident Act and relevant TAC policies and fee schedules. A number of new analytical products and techniques were created and utilised to detect inappropriate payments throughout the year.  Reviews were completed on over 5,610 payments made to 2099 providers across a wide range of different disciplines.  Over $459,000 was reimbursed to the TAC for payments received by providers that they were not entitled to..

Prosecutions

Date Defendant Court Judge/ Magistrate Result
01 Nov 2018 Joel S Dandenong Magistrates' Court McCrae
  • Plea of guilty
  • With conviction
  • 150 hours of unpaid community work
  • 12 month Community Correction Order - to undergo a mental health assessment and treatment as part of this order
  • Restitution of $31,700.55.
17 Oct 2018 Lovnish M Broadmeadows Magistrates' Court Grinberg
  • Plea of guilty
  • Without conviction
  • 12 Month good behaviour bond
  • $1,000 donation to the Court Fund
  • During the plea in mitigation the accused made representation that he was willing to repay all monies owed to the TAC immediately. The accused repaid the full amount owed to the TAC being $5,262.50 and $500 in TAC costs prior to sentencing by the magistrate.
18 Sep 2018 Andrew T Moorabbin Justice Centre Barrett
  • Plea of guilty
  • With conviction
  • Restitution of $55,559.06
  • Fine of $5,000
  • 12 Month Community Corrections Order with conditions: The conditions of the order were that the accused perform 150 hours of unpaid community work, undergo mental health assessment and treatment and undergo programs to reduce the chances of re-offending.
05 Sep 2018 Douglas G Dandenong Magistrates’ Court Bazzani
  • Plea of not guilty
  • Without conviction
  • Restitution of $97,802.27
  • Fine of $5,000
  • Accused lodged an appeal against the decision and sentence.
16 Aug 2018 Sophea M Dandenong Magistrates’ Court Wardell
  • Plea of guilty
  • With conviction
  • Restitution of $88,062
  • 12 Month Community Corrections Order with conditions: The conditions of the order were that the accused be under the supervision of the Office of Correction for the duration of the order, that the accused undergo drug assessment and treatment and undergo assessment and treatment for mental health issues.
28 Jun 2018 Abu A Broadmeadows Magistrates’ Court Grinberg
  • Plea of Guilty
  • Without conviction
  • Restitution of $38,643.60
  • 200 hours of unpaid community work and treatment and rehabilitation as part of a 12 month Community Correction Order
25 Jun 2018 Victoria U Werribee Magistrates’ Court Burns
  • Plea of Guilty
  • With conviction
  • 150 hours of unpaid community work as part of a Community Corrections Order
  • Restitution of $20,114
16 Apr 2018 Karlie C Broadmeadows Magistrates’ Court Burchill
  • Plea of Guilty
  • Without conviction
  • 2 Year Good Behaviour Bond
  • Restitution of $15,140.54
  • Professional Costs of $500
03 Apr 2018 Ljupce K Heidelberg Magistrates’ Court O'Callaghan
  • Plea of Guilty
  • Without conviction
  • Fine of $300
21 Mar 2018 Muhammad Y Melbourne County Court Higham

The appeal was heard on 21/03/2018 and His Honour Judge Higham at the Melbourne County Court on the two charges as previously appealed to a 12 month Community Corrections Order, with conditions that the accused be under the supervision of the Office of Corrections for the entire time and that the accused perform 100 hours of unpaid community work. The judge also ordered that the accused pay the TAC compensation in the amount of $44,529.98

15 Feb 2018 Lazar K Ringwood Magistrates’ Court McNamara
  • Plea of Guilty
  • With conviction
  • Restitution of $5,907.50
  • Fine of $2,000
  • Costs of $500
06 Feb 2018 Peter B Werribee Magistrates’ Court Burns
  • Plea of Guilty
  • Without conviction
  • Restitution of $6,384.52
  • Fine of $750
  • Costs of $500
15 Dec 2017 Muhammad Y Broadmeadows Magistrates’ Court Fallah
  • Plea of Guilty
  • Aggregate term of 2 months imprisonment to be served immediately
  • Restitution of $44,529.98
  • Costs of $550.00
07 Dec 2017 Marcus F Melbourne Magistrates’ Court Bourke
  • Plea of Guilty
  • Without Conviction
  • Fine of $1,800
  • Costs of $500
01 Nov 2017 Anthony L Neighbourhood Justice Centre Collingwood
  • Plea of guilty
  • Sentenced without conviction.
  • Placed on 12 month good behaviour bond
  • Need to repay $4,615.51
27 Sep 2017 Catherine P Assessment & Referral Court at the Melbourne Magistrates’ Court Collins
  • Plea of Guilty
  • Without Conviction
  • 12 month Good Behaviour Bond with condition to seek treatment as directed by the court
31 Aug 2017 Ekrem K Broadmeadows Magistrates’ Court Grinberg
  • Plea of Guilty
  • Without Conviction
  • Restitution of $34,014
  • Fine of $12,000
  • Professional costs of $500
17 Aug 2017 Phillip S Ringwood Magistrates’ Court Sargent
  • Plea of Guilty
  • With Conviction
  • Restitution of $13,500
  • Fine of $1,000
  • Professional costs of $500
  • Court costs of $119.90
17 Jul 2017 Alex N Melbourne Magistrates’ Court Holzer
  • Plea of Guilty
  • With Conviction
  • Fine of $3,000
  • 3 month Imprisonment wholly suspended for 2 years
  • Restitution of $33,154.10
  • Professional costs $500.00
28 Jun 2017 Mark P Heidelberg Magistrates’ Court Alger
  • Plea of Guilty
  • With Conviction
  • Fine of $3,000
  • Restitution of $29,987
  • Professional costs $500.00
  • Stay for payment of fine to 21/12/2017
02 Jun 2017 Agostino V Sunshine Magistrates’ Court Pitthouse
  • Plea of Guilty
  • Charge 1: Conviction and sentenced to 3 months imprisonment wholly suspended for 2 years
  • Charge 2: Conviction and fine of $5,000
  • Restitution of $54,636.89
  • Professional costs $500.00
27 Apr 2017 Molood M Dandenong Magistrates’ Court Connellan
  • Plea of Guilty
  • Without Conviction
  • Restitution of $22,774.93
  • Professional Costs of $500.00
  • Fine of $1,200.00
05 Apr 2017 Jade S Sunshine Magistrates’ Court Fitzgerald
  • With conviction
  • Restitution of $3,000 with a stay of 3 months to pay the Restitution
  • 12 Community Correction Order to perform 50 hours of unpaid community work
16 Mar 2017 Paul H Geelong Magistrates’ Court Coghlan
  • Plea of Guilty
  • With Conviction
  • Sentence 4 months imprisonment
  • Restitution of $34,989.67
  • Statutory Costs of $119.90
  • Professional Costs of $500

Appeal Hearing date 4 April 2017 at Geelong Country Court:

  • Her Honour Judge Campton suspended the sentence for 12 months. Her Honour identified that the accused had no significant priors, the plea of guilty and the amount involved compared with other cases warranted that the sentence be suspended rather than an immediate term to serve.
02 Feb 2017 Wayne G Melbourne Magistrates’ Court Bently
  • Plea of Guilty
  • With Conviction
  • Restitution of $2,301.10
  • Fine of $400 to be paid in instalments of $50 per month from 02/03/2017
30 Jan 2017 Carmen M Colac Magistrates’ Court Coghlan
  • Plea of Guilty
  • With Conviction
  • Restitution of $14,599.47
  • Fine of $3,000 (with a stay until 28/02/2017)
  • Statutory Costs of $119.90
  • Professional Costs of $500
24 Nov 2016 Jarred B Broadmeadows Magistrates’ Court Bentleigh
  • Plea of Guilty
  • With Conviction
  • Restitution of $34,854.29 to be paid in monthly instalments of $100.00
  • Fine of $4,000
  • 18 Month Community Corrections Order – the accused to perform 200 hours of unpaid community work, undergo assessment and treatment for mental health issues and participate in offender behaviour programs to help reduce re-offending
21 Oct 2016 Rudolf S Dandenong Magistrates’ Court Bourke
  • Plea of Guilty
  • With conviction
  • Restitution of $15,879
  • Fine of $4,000
  • Payable by instalments of $150.00 per month with the first instalment payable on 18/11/2016
23 Aug 2016 Christopher P Frankston Magistrates’ Court McRae
  • Plea of Guilty
  • With Conviction
  • Restitution of $3,647.75
  • Fine of $3,500
  • Costs of $500
  • Stay until 20/03/2017
25 Jun 2016 Matthew D Melbourne Magistrates’ Court Bourke
  • Plea of Guilty
  • Without Conviction
  • Restitution of $27,011
  • Fine of $2,500
  • Costs of $500
03 Jun 2016 Silvio N Broadmeadows Magistrates’ Court Aumair
  • No Plea Taken
  • With Conviction
  • 3 months Imprisonment – suspended for 12 months
  • Restitution of $64,791.91
  • Costs to be agreed with liberty to apply in default of agreement
  • Stay until 5 September 2016
03 Jun 2016 Tamara K Broadmeadows Magistrates’ Court Aumair
  • Plea of guilty
  • With conviction
  • 2 year good behaviour bond commencing 7 June 2016
  • $2,000 fine payable to the Court Fund
  • $46,352.50 Restitution
  • Stay until 6 September 2016
18 May 2016 Sanjay I Heidelberg Magistrates’ Court sitting at Melbourne Magistrates’ Court Reynolds
  • Plea of guilty
  • With conviction
  • Restitution of $21,294.93
  • Costs of $2,200
  • 250 hours Community Corrections Order commencing 18/05/2016 for a period of 24 Months
  • Stay of 3 months
03 May 2016 Stacey E Ringwood Magistrates' Court Wighton
  • Plea of guilty
  • Without conviction
  • Restitution of $10,770.42
  • Fine of $1,000
  • Costs of $500
  • Stay of 3 months
28 Apr 2016 Adrian S Geelong Magistrates' Court John Lesser
  • Plea of guilty
  • Without conviction
  • Restitution of $1,959
  • Costs of $400
  • Fine of $2,000 with payment of $100 per month with the first payment to be made on 1 June and the first day of every month thereafter
  • Stay until 1 June 2016
26 Apr 2016 Ben M Benalla Magistrates' Court Grubissa
  • Plea of guilty
  • With conviction
  • Restitution of $20,757.60
  • Fine of $500
  • 100 hours Community Corrections Order over 12 months
  • Stay of 3 months
16 Mar 2016 Matthew G Ringwood Magistrates' Court White
  • Plea of not guilty
  • With conviction
  • Restitution of $86,174.56
  • Fine of $7,500
  • Costs to be agreed
  • Stay until 14 July 2016
25 Jan 2016 Shaun M Ararat Magistrates' Court Mithen
  • Plea of Guilty
  • With Conviction
  • Restitution of $10,310.40
  • Fine of $2,000
  • Stay of 3 months
07 Jan 2016 Kacey L Melbourne Magistrates' Court Martin
  • Plea of Guilty
  • With Conviction
  • Restitution of $10,650.30
  • Fine of $1,500
  • Statutory Costs of $117.00
  • (Stay of 3 months)
10 Dec 2015 Parminder M Dandenong Magistrates' Court O'Donnell
  • Plea of Guilty
  • Without conviction
  • Restitution of $15,142.63 (Stay until 07/05/2016)
  • Fine of $3,000 (Stay until 07/05/2016)
  • Costs of $500 (Stay until 07/05/2016)
07 Dec 2015 Mandeep L Werribee Magistrates' Court Fitzgerald
  • Plea of Guilty
  • Without Conviction
  • Restitution of $1,205.50 (Stay of 3 months)
  • Fine of $1,000 (Stay of 3 months)
04 Dec 2015 Matthew T Ballarat Magistrates' Court Reardon
  • Plea of Not Guity
  • With Conviction
  • Fine of $1,000 (Stay of 1 month)
  • Costs of $7,095.00 (Stay of 1 month)
04 Nov 2015 Michael V Sunshine Magistrates' Court Mile
  • Plea of guilty
  • With conviction
  • Fine of $3,000 (Stay of 3 months)
  • Costs of $3,740 (Stay of 3 months)
  • Compensation of $19,250 - to be repaid at $100.00 per month by the 3 February 2016.
27 Oct 2015 Arthur P Sunshine Magistrates' Court Pithouse
  • Plea of Guilty
  • With Conviction
  • Restitution of 12,842.32
  • Fine of $4,000 payable in two instalments of $2,000 by 27 November and 27 December 2015
  • Professional Costs of $500
12 Oct 2015 Vishal P Melbourne Magistrates' Court Robinson
  • Plea of guilty
  • Without Conviction
  • Restitution of $1,349.89
  • Fine of $500
  • Cost of $500
  • Stay until 9 January 2016
17 Sep 2015 Warren R Ringwood Magistrates' Court McNamara
  • Plea of guilty
  • With conviction
  • Restitution of $21,513.40 - payable $30 per fortnight commencing 30 September 2015
  • Fine of $500
  • Statutory costs of $117
06 Aug 2015 Elizabeth E Ringwood Magistrates' Court Sargent
  •  Plea of guilty
  • With Conviction
  • Restitution of $42,988.35
  • Community Corrections Order of 12 months with 100 hours to be completed
  • Accused to report to Ringwood Community Correctional Services by 10/08/2015
  • Professional Costs of $500.00
05 Aug 2015 Brian S Echuca Magistrates' Court Doherty
  • Plea of guilty
  • With conviction
  • Restitution of $70,939.63 
  • Community Corrections Order of 18 months with 300 hours to be completed
  • Accused to report to Bendigo Corrections by 07/08/2015
  • Professional costs of $1,500
15 Jul 2015 Shane S Heidelberg Magistrates' Court Wallington
  • Plea of Guilty
  • Without Conviction
  • 12 month adjourned undertaking of good behaviour 
  • Restitution of $5,803.50 to be paid by 11/09/2015 if not paid by due date, the accused is to be brought back to court to be re-sentenced.
10 Jun 2015 Nicholas B Moorabbin Magistrates' Court Martin
  • Plea of Guilty
  • With Conviction
  • Fine of $2,500
  • Legal Costs of $500.00
  • Statutory Costs of $113.90
  • Restitution of $2,103.90
  • Stay of 3 months
19 May 2015 Roberto F Ringwood Magistrates' Court Sargent
  • Plea of guilty
  • With Conviction – Aggregate term of imprisonment of 4 months wholly suspended for 12 months
  • Fine of $5,000
  • Restitution of $65,782.88
  • Legal Costs of $800
  • Statutory Costs of $113.90
  • Stay of 4 months
18 May 2015 Trent C Wangaratta Magistrates' Court Watkins
  • Plea of Guilty
  • With Conviction
  • Fine of $2,600
  • Restitution of $2,610 - payable in monthly instalments of $200 with the first instalment payable 15/06/2015
  • Statutory Costs of $113.90
14 May 2015 Matthew N Seymour Magistrates' Court
  • Plea of Guilty
  • Without conviction
  • 12 month Good Behaviour Bond
  • Restitution of $19,075.34
  • Fine of $1,000
  • Costs of $1,000 
13 Apr 2015 Jeffrey S Kyneton Magistrates' Court Holzer
  • Plea of guilty
  • With conviction
25 Mar 2015 Michael N Ringwood Magistrates' Court Sargent
  • Plea of Guilty
  • Without Conviction
  • Restitution of $21,685.92
  • Fine of $2,000
  • Legal Costs of $750
  • Statutory Cost of $113.90
  • Stay of 7 months
05 Mar 2015 Neil T Ringwood Magistrates' Court La Rosa
  • Plea of Guilty
  • With Conviction
  • Fine of $2,000
  • Restitution of $6,932.13
  • Professional Costs of $700
28 Jan 2015 John E Melbourne Magistrates' Court Rozencwajg
  • Plea of Guilty
  • Conviction of 9 months imprisonment wholly suspended for a period of 12 months 
  • Restitution of $229,546.49
  • Legal Costs of $1,000
12 Jan 2015 Shane C Melbourne Magistrates' Court Doherty
  • Plea of Guilty
  • Without conviction 
  • Restitution of $25,837.03
  • Fine of $2,000
  • Professional Costs of $500
26 Nov 2014 Frank P Melbourne Magistrates' Court Bourke
  • Plea of Guilty
  • Conviction 
  • Restitution of $6,916.16
  • Fine of $800
  • Professional Costs of $113.90
21 Nov 2014 Sherry M Melbourne Magistrates' Court Collins
  • Plea of Guilty
  • Conviction 
  • Restitution of $3,519.10
02 Oct 2014 Sathyajith L Frankston Magistrates' Court Smith
  • Plea of Guilty
  • Without Conviction 
  • Restitution of $13,788.03
  • Fine of $2,000
  • Professional Costs of $2,000
25 Sep 2014 Lucky Car Hire Pty Ltd Sunshine Magistrates' Court Myall
  • Pleas of Guilty
  • Conviction
  • Restitution of $27,027 (paid 25/09/2014)
  • Fine of $900
  • Professional Costs of $800