This guide will provide you with the correct email address to use for common enquiries and exchanges made by Solicitors.

To begin, select a Matter type from the below list. Then select your Enquiry type to be provided with where to send your information and (where applicable) what to include. You can then click on the linked email address to send your correspondence directly to the relevant TAC inbox, in many cases pre-populated with the necessary information in the email subject.

Please ensure you only send one email per claim number, so it can be routed directly to the responsible operator. If your client has the direct contact details of their claim manager, you can contact that person directly in the first instance.

Forms for clients are available here. Clients can also upload documents via the myTAC app, here.