Search Results
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Customer surveys and engagement
24 Apr 2025: Customer surveys and engagement. The TAC conducts surveys and engagement activities with clients, employers and providers about their experience dealing with the TAC. Customer surveys. If you are a TAC client, employer or provider, you might receive
https://www.tac.vic.gov.au/clients/working-together/customer-surveys
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Impairment benefits
19 Mar 2025: var htmlTab1Body = encodeURI(''); var htmlTab2Body = encodeURI(''); var htmlTab3Body = encodeURI(''); var htmlTab4Body = encodeURI(''); Download the TAC Impairment Benefits brochureWhat is an impairment benefit?An impairment benefit is a type of
https://www.tac.vic.gov.au/clients/how-we-can-help/compensation
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How we make decisions
16 Apr 2025: In the first 90 days after your accident:there are some treatments and services the TAC can help pay foryou don't need to contact us for approval for these treatments and services.We can do this because we have a good understanding of the types of
https://www.tac.vic.gov.au/clients/how-we-can-help/how-we-make-decisions
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What we can and can't pay for
14 Jan 2025: The Transport Accident Act 1986 sets out what the TAC can pay for.We can pay for: medical treatment, including ambulance transportservices to help you while you recoverreplacement or repair of damaged glasses or denturesincome support if you can’t
https://www.tac.vic.gov.au/clients/how-we-can-help
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Support for family members
1 Jul 2024: var htmlTab1Body = encodeURI('The TAC can help the immediate family members of a person injured in a transport accident.Time off work for parentsWe can pay a loss of wages to the parents of a dependent child if:Their child is an inpatient in
https://www.tac.vic.gov.au/clients/how-we-can-help
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Interpreting and Translation Services
12 May 2025: Updated 12 May 2025Policy statementTAC can fund interpreting and translating services, provided by an accredited interpreter within Australia as an administrative cost to support clients from non-English speaking backgrounds or clients with hearing
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
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TAC client pay dates
7 Jan 2025: The 2025 pay dates for eligible clients:8 January22 January5 February19 February5 March19 March2 April16 April30 April14 May28 May11 June25 June9 July23 July6 August20 August3 September17 September1 October15 October29 October12 November26
https://www.tac.vic.gov.au/clients/how-we-can-help/income-support
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Community nursing
6 Jun 2025: Community nursing. We’re here to help you get your life back on track after your transport accident. To help you after your accident we will pay for community nursing services provided within Australia. In the first 90 days after your accident,
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
/policies/community-nursing -
Independent medical examinations and reports (TAC requested) fees
19 Jun 2025: Update on new Medical Examination ModelFrom 1 July 2025, the TAC’s new Medical Examination Model will be in place. Under this model, the provision of Independent Medical Examination (IME) services will be supplied by a panel of medico-legal
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
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Restrictive Practice
28 May 2025: This policy is effective from 1 April 2025. It applies to the attendant care providers outlined on this list.Policy Position/Statement: Restrictive practice is only to be used on a client with disability receiving a funded disability service in
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
/policies/restrictive-practices