Search Results
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Customer surveys and engagement
24 Apr 2025: Customer surveys and engagement. The TAC conducts surveys and engagement activities with clients, employers and providers about their experience dealing with the TAC. Customer surveys. If you are a TAC client, employer or provider, you might receive
https://www.tac.vic.gov.au/clients/working-together/customer-surveys
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Impairment benefits
19 Mar 2025: var htmlTab1Body = encodeURI(''); var htmlTab2Body = encodeURI(''); var htmlTab3Body = encodeURI(''); var htmlTab4Body = encodeURI(''); Download the TAC Impairment Benefits brochureWhat is an impairment benefit?An impairment benefit is a type of
https://www.tac.vic.gov.au/clients/how-we-can-help/compensation
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How we make decisions
16 Apr 2025: In the first 90 days after your accident:there are some treatments and services the TAC can help pay foryou don't need to contact us for approval for these treatments and services.We can do this because we have a good understanding of the types of
https://www.tac.vic.gov.au/clients/how-we-can-help/how-we-make-decisions
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Interpreting and Translation Services
12 May 2025: Updated 12 May 2025Policy statementTAC can fund interpreting and translating services, provided by an accredited interpreter within Australia as an administrative cost to support clients from non-English speaking backgrounds or clients with hearing
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
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What we can and can't pay for
14 Jan 2025: The Transport Accident Act 1986 sets out what the TAC can pay for.We can pay for: medical treatment, including ambulance transportservices to help you while you recoverreplacement or repair of damaged glasses or denturesincome support if you can’t
https://www.tac.vic.gov.au/clients/how-we-can-help
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TAC client pay dates
7 Jan 2025: The 2025 pay dates for eligible clients:8 January22 January5 February19 February5 March19 March2 April16 April30 April14 May28 May11 June25 June9 July23 July6 August20 August3 September17 September1 October15 October29 October12 November26
https://www.tac.vic.gov.au/clients/how-we-can-help/income-support
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Restrictive Practice
28 May 2025: This policy is effective from 1 April 2025. It applies to the attendant care providers outlined on this list.Policy Position/Statement: Restrictive practice is only to be used on a client with disability receiving a funded disability service in
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
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Podiatry
7 Apr 2025: var htmlCollapseBody = encodeURI('Podiatrists assess, diagnose, treat and manage conditions of the lower limbs including feet and ankles. Clients can find a podiatrist on the Australian Podiatry Association website.'); Service description
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
/policies/allied-health-services/podiatry -
Osteopathy
7 Apr 2025: var htmlCollapseBody = encodeURI('Osteopaths are health professionals who diagnose neuro-musculoskeletal conditions and recommend appropriate evidence-based treatment. Osteopathy treatment may include manual therapy, exercise prescription, education
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
/policies/allied-health-services/osteopathy -
Acupuncture
7 Apr 2025: var htmlCollapseBody = encodeURI('Acupuncture involves inserting fine needles into specific points on the skin or applying various other techniques to the acupuncture points to encourage the body to heal itself.'); Service description Acupuncture
https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
/policies/allied-health-services/acupuncture