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  1. Information for TAC clients

    30 Aug 2023: If you have been involved in a transport accident we are here to help. Find out more about how to Manage your claim, What TAC can help pay for, Information about supporting your recovery, Getting help and giving feedback and accessing Forms and

    https://www.tac.vic.gov.au/clients

  2. Customer surveys and engagement

    24 Apr 2025: Customer surveys and engagement. The TAC conducts surveys and engagement activities with clients, employers and providers about their experience dealing with the TAC. Customer surveys. If you are a TAC client, employer or provider, you might receive

    https://www.tac.vic.gov.au/clients/working-together/customer-surveys

  3. Getting help and giving feedback

    27 Mar 2023: Getting help and giving feedback Contact us Complaints and compliments Customer surveys If you disagree with a claims decision TAC Safer Services Support

    https://www.tac.vic.gov.au/clients/working-together

  4. What we can help pay for

    25 Aug 2020: What we can help pay for What we can and can't pay for Medical expenses and supports Income support Return to work support Compensation How we make decisions

    https://www.tac.vic.gov.au/clients/how-we-can-help

  5. Treatments and services

    17 Aug 2020: Approved treatments and services for new TAC clientsIn the first 90 days after your accident, the TAC can help pay for the following treatments and services without the need to contact us for approval first.These treatments and services must

    https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services

  6. myTAC - manage your claim online

    26 Jul 2021: Easily manage your TAC claim online using our new mobile app and web portal. myTAC enables you to submit reimbursement forms, send us an enquiry and learn about what services you can access without having to call us first.

    https://www.tac.vic.gov.au/clients/how-your-claim-works/mytac

  7. Do you need to speak to us about the quality or safety of a TAC…

    4 Dec 2023: Service Finder

    https://www.tac.vic.gov.au/clients/working-together/saferservices

  8. Impairment benefits

    19 Mar 2025: var htmlTab1Body = encodeURI(''); var htmlTab2Body = encodeURI(''); var htmlTab3Body = encodeURI(''); var htmlTab4Body = encodeURI(''); Download the TAC Impairment Benefits brochureWhat is an impairment benefit?An impairment benefit is a type of

    https://www.tac.vic.gov.au/clients/how-we-can-help/compensation
    /impairment-benefits

  9. Income support

    29 Jun 2023: var htmlTab1Body = encodeURI('We know it can be a stressful time if you can\'t work because of your accident. We are here to help.We can pay you loss of earnings benefits while you are unable to return to work due to your accident injuries. We call

    https://www.tac.vic.gov.au/clients/how-we-can-help/income-support

  10. Impairment benefits

    6 Jul 2022: PolicyThe TAC will pay impairment benefits to a client assessed as having a degree of permanent impairment of 11% or more.Transport Accident Act 1986 reference: s.46A, s.47 and s.48Further information related to this policy:Issues Affecting

    https://www.tac.vic.gov.au/clients/how-we-can-help/treatments-and-services
    /policies/other/impairment-benefits

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