Our purpose

To care for the lives of everyone who travels on Victoria’s roads.

Our vision

To be the safest place in the world for road travel.

Our mission

To champion road safety and help those injured get their lives back on track.

Our values

These values guide our behaviour, our thinking and ultimately the treatment we provide injured Victorians.

We value life.
We deliver world-class road safety initiatives to save lives. We value quality of life for our clients, and treat them with care and respect to get their lives back on track. We value the well-being of our people.

We make every conversation count.
We understand that trust is built and reinforced, one conversation at a time. We ensure every conversation with colleagues, clients, partners and our community is authentic, is heard, and is acted on.

We will find a better way, today.
We are bold and brave in seeking better ways to care for our clients and prevent road trauma. Our people are empowered to achieve success for our clients through innovation and creativity.

We make the complicated simple.
We remove the barriers that get in the way of achieving the very best outcome for clients and in doing so, simplify processes and interactions - and not just for clients but our partners and the broader community too.

TAC Capability Framework

The TAC Capability Framework describes eight capabilities that are critical to our ongoing success and are important to developing a resilient and contemporary organisation. These capabilities apply to all roles and levels and emphasise the mindsets, behaviours and skills that support our purpose, vision, mission, strategy, values, and brand.