Developing MyPlan

This information aims to help you develop your MyPlan.

Before your planning discussion

It’s important to think about:

  • Who you want to be involved in your discussion. This could be a friend, family member or your providers.
  • When you would like to have the discussion.
  • What you want to get out of the discussion. What you want to share with the other people involved or what questions you have for them.

During the planning discussion we will talk about the things that are most important to you. Your answers to the following questions will help you prepare for this discussion and also help identify your goals and supports:

  • What are my strengths?
  • What am I good at?
  • What do I enjoy doing?
  • What is working well for me now?
  • What could be better?
  • How am I managing my everyday activities?
  • What do I find hard?
  • What things would I like to do now or in the future? (This could include things like learning, work, health, wellbeing, housing, and other social activities.)
  • What support do I receive from important people in my life, my community, and other government services?
  • What else do I need?

Developing MyPlan

Identifying your goals and supports

You and your Claims Manager will:

  • Discuss the planning questions
  • Write down your goals and when you want to reach them.
  • Identify things that might stop you from reaching your goals, and how to overcome them.
  • Identify who else can help you reach your goals. This could be family and friends, community services and groups, government services, and the TAC.
  • Decide when to review your progress.

Finalising MyPlan

Your goals and identified supports will be recorded in your MyPlan.

Your Claims Manager will provide you with a copy of this document, and explain what is included in it.

If your circumstances change and this affects your goals or the supports you need, you should discuss this with your Claims Manager.

How we make funding decisions

When making a decision about funded supports, the TAC will take into account a range of factors.

We may consider if the funded service or support requested:

  • Will help you take part in social, community or work activities
  • Will help you reach your goals
  • Can be better provided by other supports
  • Is a reasonable cost compared to other possible support options
  • Is proven and effective
  • Does not put you or others at unnecessary risk or break any law
  • Is not a cost of everyday living
  • Is needed due to the injuries sustained in your transport accident
  • Is payable under the Transport Accident Act.

We may also speak with others to collect information about the requested service or support. This might include providers and other experts.