These guidelines should be read in conjunction with the information at Working with the TAC.
Who can provide community group programs?
Community group programs and community access planning can only be provided by a provider authorised and approved by us. These services must be approved by us in writing prior to provision.
Registration requirements
All community group program providers and planners must meet and maintain the TAC’s disability service provider registration requirements in order to deliver services to a client with a disability.
A community access planner must also meet the following criteria in order to be registered by us to provide services:
- Completed a minimum Certificate IV in either Disability or Recreation Studies.
- At least three years relevant experience in working with people with a disability.
A community group program must have satisfied the following criteria in order to be registered by us to provide services:
- Experience in providing programs for people with disabilities
What we can pay for
We can help pay the reasonable costs of community group services or community access planning, with our approval, when requested as a result of a transport injury. Services include:
Community access, which refers to community access planning and/or community group program services.
Community access planning, a service provided to a client to:
- Maintain and enhance peer support networks
- Facilitate sharing of support services funded by us
- Assist with independent access to the community
- Assess and review the support needed, to enable a client to participate in community based leisure or recreation activities
- Link clients into mainstream or supported community-based leisure or recreational activities
- Monitor client participation in community activities, to ensure programs continue to appropriately address client needs
Community group programs, individually tailored programs of supported group activities for clients which:
- Are specifically designed for clients who require shared support to maximise their independence opportunities in leisure or recreational activities outside the home
- Are flexible and responsive to a client's support needs, goals and interests
- Cover a range of programs and activities relating to recreation, leisure and peer support.
- Support the development of community living, social skills and peer support networks
- Build capacity and facilitate the client's transition to meaningful mainstream community-based leisure and recreational activities
- Provide support to clients with a disability in a manner that respects their privacy and dignity
- Enhance the client’s quality of life
Shared travel, or travel that is:
- Provided by the community group program provider in their organisational vehicle
- For two or more clients, to and from activities as part of the client's approved community group programs
What we cannot pay for
We cannot pay for:
- Services for a person other than our client
- Services that are of no clear benefit to our client
- Services not authorised by us under the Transport Accident Act 1986
- Services subcontracted to, or provided by, a provider who has not met our registration requirements
- Fees associated with cancellation or non-attendance
- Services where approval has not been sought from us
- Treatment or services provided outside the Commonwealth of Australia
- Services that are not provided in the community, such as hospital based groups
- Activity costs associated with participation in community activities including:
- Entry fees, such as entry to an art gallery
- Activity costs, such as the purchase costs of roller skates
- Materials, such as wood for woodworking
- Hire of equipment and/or hire of facility component of activity, teaching or instruction of the activity, such as bowling balls or bowling shoes
Also see general items we cannot pay for.
For more information
Access the community access support services policy.